Kewal Singh
Mount Pearl,NL
Summary
Enthusiastic and customer-oriented food service professional with over 1-2 years of hands-on experience in fast-paced restaurant and pizza store environments. Proven skills in food preparation, customer service, POS systems, and team collaboration, with a focus on delivering exceptional dining experiences. Quick learner and adaptable to new environments, ensuring efficient operations and high-quality service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Crew Member
The Tummy Section By Delhi Boyz
09.2023 - 10.2024
- Customer Service: Delivered friendly and efficient service, contributing to a welcoming dining atmosphere and consistently receiving positive feedback.
- Order Accuracy: Managed POS transactions, ensured order accuracy, and coordinated with kitchen staff for timely food delivery.
- Prep & Sanitation: Assisted in preparing ingredients, kept work areas clean, and followed all food handling regulations.
- Cross-functional Support: Assisted in other areas as needed, including hosting, bussing tables, and helping in the kitchen during busy periods.
- Achievement: Recognized as “Employee of the Month” twice for dedication to quality service and teamwork.
Server Assistant
Moxies Bar & Grill
01.2024 - 09.2024
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and loaded and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth service flow during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
Pizza Shop Assistant
Pizza Heaven
06.2023 - 04.2024
- Customer Interaction: Greeted customers, took orders, and processed payments efficiently, ensuring a positive and seamless customer experience.
- Order Preparation: Prepared and assembled pizza ingredients in a fast-paced environment, adhering to portion control, quality, and presentation standards.
- Food Safety Compliance: Maintained high standards of hygiene and cleanliness, strictly following health and safety guidelines for food preparation.
- Inventory Management: Monitored stock levels, restocked as necessary, and assisted in managing inventory for smooth store operations.
- Teamwork: Collaborated with team members to meet high customer demands, especially during peak hours, achieving a 20% increase in customer satisfaction ratings.
Education
Diploma - Business Education
Cambrian College of Applied Arts And Technology
Greater Sudbury, None08-2024
Skills
- Customer Service: Friendly and approachable, dedicated to resolving issues and enhancing customer satisfaction
- Food Preparation & Safety: Knowledgeable in food safety standards, sanitation, and handling procedures
- Point of Sale (POS) Systems: Proficient in various POS systems, ensuring fast and accurate order processing
- Team Collaboration: Strong team player with a positive attitude and an eagerness to support colleagues
- Time Management: Ability to work under pressure, prioritize tasks, and meet customer demands in a timely manner
- Inventory Management: Experienced in restocking, monitoring, and maintaining product quality
Certification
- ServSafe Food Handler's Certification
Timeline
Server Assistant
Moxies Bar & Grill
01.2024 - 09.2024
Restaurant Crew Member
The Tummy Section By Delhi Boyz
09.2023 - 10.2024
Pizza Shop Assistant
Pizza Heaven
06.2023 - 04.2024
- ServSafe Food Handler's Certification
Diploma - Business Education
Cambrian College of Applied Arts And Technology
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