Kewal Kaur
Surrey,British Columbia
Summary
Proven to excel in high-pressure environments, I enhanced customer loyalty and satisfaction at Sandeep Kaur by adeptly managing disputes and ensuring seamless service. My strong work ethic and exceptional customer service skills, combined with proficiency in cash handling and team collaboration, have consistently contributed to positive guest experiences and operational efficiency.
Overview
1
1
year of professional experience
Work History
Housekeeping and Laundry Attendant
K-Bro Linen Systems
Burnaby, BC
07.2023 - 02.2024
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Sorted, laundered and put away various laundry items.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Streamlined laundry operations by organizing linens according to type and priority, allowing for quicker processing times.
- Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.
Cleaner
MSP Maintenance Ltd
Surrey, BC
04.2023 - 07.2023
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
- Cleaned walls and ceilings with special reach tools following regular schedule.
Skills
- Laundry expertise
- Customer service
- Folding clean laundry
- Vacuuming and sweeping
- Sorting and washing laundry
- Cleaning bathrooms
- Waste disposal
Languages
English
Professional Working
Punjabi
Professional Working
Hindi
Professional Working
Timeline
Housekeeping and Laundry Attendant
K-Bro Linen Systems
07.2023 - 02.2024
Cleaner
MSP Maintenance Ltd
04.2023 - 07.2023