Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevwe Harry Esiri

Glace Bay,NS

Summary

Hardworking, passionate, and organized job seeker seeking an entry-level CCA position in a patient-focused organization where I can utilize my interpersonal, adaptation, and communication skills for career growth while adapting well to independent work environments.

Overview

10
10
years of professional experience

Work History

Project Community Worker

I-Care
07.2022 - 10.2023
  • Practical assistance and counseling on life skill issues; clients with personal hygiene, medical, financial, and emotional needs, and if necessary, refer them to community health, housing, and social support resources
  • Used problem-solving and crisis management to de-escalate disputes during medical emergencies and other critical situations within the shelter
  • Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents.
  • Worked with clients in a harm-reduction capacity, particularly those with addiction or substance abuse concerns
  • Proactively developed, designed, and implemented information dissemination sessions and outreach campaigns programs targeted at adult females of childbearing age vis-à-vis effective nutritional plans and routine immunizations;
  • Implemented Community Approaches to Total Sanitation (CATS) for rural communities
  • Designed HIV and AIDS initiatives and interventions targeted at outpatient clients
  • Provided acute crisis support to survivors through the HIV/AIDS crisis telephone line and the chat support program
  • Provided acute crisis support to survivors through the HIV/AIDS crisis telephone line and the chat support program
  • Provided housing guidance and counseling services among members of the community
  • Developed and maintained a positive relationship with community members and the organization
  • Assisted clients who were living in homeless shelters and struggling with poverty, mental illness, addictions, abuse, and social isolation.

Social Worker

Daystar Community
04.2018 - 05.2022
  • Administered screening requirements for entry into the facility
  • Counseled members of the community who were affected and infected by HIV/AIDs
  • Provided emotional and practical support to victims of crime
  • Held workshops on safety planning
  • Created individualized safety plans with clients
  • Supported and advocated for clients in attending their scheduled appointments
  • Consistently referred clients to appropriate resources within the community
  • Maintained confidentiality of patients, caregivers, and visitors
  • Updated records of essential caregivers, contractors, and patient visitors.
  • Advocated for clients to assure respected rights and wishes.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.

Office Clerk

Yolas Consultant Ltd
09.2013 - 03.2018
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled incoming business and client requests for information.
  • Screened visitors and issued badges to maintain safety and security.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Maintained and updated office records, both digital and physical.
  • Scheduled and coordinated travel arrangements for office staff members.

Education

EDUCATIONAL TRAINING & CERTIFICATIONS
2023

Diploma in Computer Operations

Delta State University
Delta State, NG
2003

Skills

  • Client satisfaction
  • Case Management
  • Organizational Skills
  • Interpersonal Skills
  • Active Listening
  • Public Speaking
  • Grant Writing
  • Problem Solving
  • Effective Communication
  • Computer Literacy
  • Empathy and Compassion
  • Community Outreach

Languages

English
Full Professional

Timeline

Project Community Worker

I-Care
07.2022 - 10.2023

Social Worker

Daystar Community
04.2018 - 05.2022

Office Clerk

Yolas Consultant Ltd
09.2013 - 03.2018

EDUCATIONAL TRAINING & CERTIFICATIONS

Diploma in Computer Operations

Delta State University

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Kevwe Harry Esiri