Kevwe Ojosipe
Moncton,Canada
Summary
I am a results-driven Account Manager and Business Development Professional with nine years of experience in Corporate and Retail Banking. I advanced from an Account Officer to a Commercial Account Manager role, managing a $150 million loan portfolio and driving revenue growth. I am passionate about building and maintaining long-term relationships based on trust, value delivery, reliability, and exceptional customer service.
I bring strong emotional intelligence, problem-solving abilities, and a people-first approach to every interaction and believe that genuine engagement and strategic collaborations are the keys to long-term success. I am excited to bring this mindset to an organization where I can drive business growth, foster client loyalty, and make a meaningful impact.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Advisor
Daymon Worldwide Canada
05.2024 - Current
- Engaged with Costco Club members, leveraging interpersonal skills to enhance customer experience and drive sales.
Account Manager
Ecobank Nigeria Limited
02.2023 - 07.2023
Conducted client journey mapping, analyzing and documenting customer performance, generating detailed reports and delivering bi-weekly presentations to senior management
- Strengthened client relationships through value-driven engagement, securing high-value opportunities and increasing client retention
- Expanded networks through referrals, successfully onboarding 2 new high-net-worth clients and driving revenue growth within four months
Account Manager
Guaranty Trust Bank Limited
09.2014 - 02.2023
- Managed a portfolio of top-tier corporate clients and SMEs across diverse industries, achieving consistent customer satisfaction and retention targets
- Upsold and cross-sold innovative sales and e-payment solutions to enhance the efficiency of customers' business and increase the bank's wallet share
- Designed and implemented tailored financial solutions aligned with client needs, driving business growth and engagement
- Provided financial analysis, risk assessment, and credit underwriting for clients to aid lending decisions
- Collaborated with internal and external stakeholders to optimize service delivery, enhance client experience, and resolve escalated issues, improving customer experience by 20%
Customer Support Specialist
Access Bank Plc
05.2013 - 04.2014
- Delivered timely and effective solutions to customer inquiries and complaints, ensuring a seamless banking experience
- Enhanced customer satisfaction by documenting and addressing issues promptly and accurately
Customer Service Representative
MTN Nigeria Communications Ltd
07.2012 - 05.2013
- Professionally managed high inbound customer inquiries courteously, offering accurate and timely information on products, services, and policies, with first-call resolution for 98% of calls.
Education
Master of Management -
Crandall University
Moncton, New Brunswick04.2025
Bachelor of Technology - Agricultural Economics & Extension
Ladoke Akintola University of Technology
Oyo, Nigeria12-2010
Skills
- Strategic account management
- Strategic Business Development
- Client relationship management
- Lead Generation and Prospecting
- Skilled in contract negotiation
- Financial Analysis and Risk Management
Business Process Analysis
Credit Analysis and Structuring
Market Analysis
Expertise in Microsoft Office
Salesforce Proficiency
Account Management
Documentation and Reporting
CRM Systems
Accomplishments
- Managed and expanded businesses for top-tier clients, including those ranking among the bank’s top 10 APR, ensuring consistent revenue growth and portfolio profitability.
- Led a high-performing six-person team, managing 10+ top-tier petroleum marketers and driving $19 million in revenue in 2022.
- Drove client acquisition and financial growth by prospecting and onboarding high-impact industry players with annual turnovers exceeding $100 million.
- Structured and executed complex trade and project financing deals, growing the loan portfolio from $48 million to $150 million through detailed financial analysis and credit structuring, securing key accounts, and delivering a superior client experience.
- Collaborated cross-functionally with product development and technology teams to deliver tailored financial solutions, like the POS Merchant Support Portal and Voluntary Bill Settlement Scheme.
- Recognised with the CEO’s Award of Excellence (2021) for outstanding customer success management.
Certification
Chartered Certified Accountant: 11/2021
Association of Chartered Certified Accountants (ACCA)
Assessed as equivalent to a Canadian Bachelor’s degree by World Education Services
Associate Chartered Accountant: 11/2016
Institute of Chartered Accountants of Nigeria (ICAN)
Assessed as equivalent to two years of professional study in Accounting by World Education Services
Languages
English
Full Professional
Timeline
Sales Advisor
Daymon Worldwide Canada
05.2024 - Current
Account Manager
Ecobank Nigeria Limited
02.2023 - 07.2023
Account Manager
Guaranty Trust Bank Limited
09.2014 - 02.2023
Customer Support Specialist
Access Bank Plc
05.2013 - 04.2014
Customer Service Representative
MTN Nigeria Communications Ltd
07.2012 - 05.2013
Master of Management -
Crandall University
Bachelor of Technology - Agricultural Economics & Extension
Ladoke Akintola University of Technology
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