Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Njenga Ngama

Toronto,ON

Summary

Adept at heavy lifting and problem-solving, I significantly enhanced productivity at Vision Extruc through effective teamwork and rigorous quality control. Skilled in general tool use and safety procedures, my focus on equipment management and maintenance ensured high standards of work and minimized defects, showcasing a commitment to excellence and results.i am dedicated person to my work .through my passion I got the lead head job promotion in a very good way.

Overview

4
4
years of professional experience

Work History

General Laborer

Vision Extruc
12.2023 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Increased productivity with effective communication and collaboration among team members.
  • Performed general housekeeping and cleaning tasks.
  • Performed quality checks on products and materials to identify any defects.

Delivery Associate and Customer Service

Upesi Pharmaceuticals
03.2022 - 06.2023
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
  • Collaborated with team members to meet tight deadlines during peak delivery periods.
  • Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
  • Kept customers informed of any delays or issues with their deliveries, offering solutions when possible.
  • Enhanced delivery efficiency by optimizing route planning and time management.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Resolved customer inquiries promptly, directing them to the appropriate department when necessary.

Package Handler

Nice Millers
02.2021 - 03.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.

Education

Diploma In Management - Management And Hospitality

Zetech University
Nairobi ,kenya
10.2020

Skills

  • Heavy Lifting
  • Problem-Solving
  • General tool knowledge
  • Safety Procedures
  • Quality Control
  • Tool and equipment maintenance
  • Equipment management

Languages

English
Professional Working

Timeline

General Laborer

Vision Extruc
12.2023 - Current

Delivery Associate and Customer Service

Upesi Pharmaceuticals
03.2022 - 06.2023

Package Handler

Nice Millers
02.2021 - 03.2022

Diploma In Management - Management And Hospitality

Zetech University

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Kevin Njenga Ngama