Kevinn Sandoval
Lake Forest
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
13
13
years of professional experience
Work History
Shift Manager
Raising Cane's Chicken Fingers
Laguna Hills
07.2016 - Current
- Positioned skilled staff in key areas throughout shift to optimIze department productivity.
- Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Cross-trained in every restaurant role to maximize operational knowledge.
Service Manager
Chipotle
Lake Forest
07.2013 - 12.2016
- Monitored employee performance through effective analysis of key metrics.
- Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
- Motivated, led and supported employees to maintain low turnover.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Created employee work schedules to keep shifts properly staffed.
Babysitter
Kids Factory
Lake Forest
09.2012 - 06.2013
- Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
- Checked homework and assisted with schoolwork and studying to bolster academic aptitude.
- Cared for up to 110 children ranging in age from 6 to 12.
Education
High School Diploma -
El Toro High School
Lake Forest, CA05.2012
Skills
Experienced restaurant operations professional with a strong background in staff supervision, scheduling, inventory management, and customer service Proven ability to reduce costs, improve operational efficiency, and enhance team performance through training, cross-training, and employee engagement initiatives Skilled in analyzing sales data, implementing process improvements, and maintaining high standards of quality, cleanliness, and regulatory compliance to drive profitability and guest satisfaction
Timeline
Shift Manager
Raising Cane's Chicken Fingers
07.2016 - Current
Service Manager
Chipotle
07.2013 - 12.2016
Babysitter
Kids Factory
09.2012 - 06.2013
High School Diploma -
El Toro High School