Kevin H. Garcia
Redondo Beach
Summary
Dedicated and passionate job seeker with exceptional organizational skills, seeking an entry-level Clinic Scheduler position to contribute to team success. Motivated and detail-oriented loss prevention professional, experienced in detecting, preventing, and resolving security breaches, fraudulent activities, and theft. Proven ability to maintain composure and professionalism in high-pressure situations while upholding strong customer service standards. Committed to leveraging skills and experience to support the achievement of company goals.
Overview
9
9
years of professional experience
Work History
Loss Prevention Officer
Marriott Hotel
Los Angeles, CA
11.2021 - Current
- Facilitated guest access to rooms, enhancing overall guest experience.
- Monitor security feeds and conduct daily physical hazard inspections
- Documented shift activities and safeguarded sensitive loss prevention information to support organizational security protocols.
- Resolved guest disturbances and executed property escort procedures when required.
- Coordinated emergency response efforts, providing immediate support and guidance to guests and employees during critical incidents.
- Navigated computer systems and point of sale interfaces to accurately enter and locate essential work-related information.
- Patrolled hotel premises to detect and prevent transient activity and security breaches.
- Analyzed video feeds from surveillance systems to detect and address potential security threats promptly.
- Reviewed and finalized incident reports and activity logs to support accurate tracking of current events and activities.
Security Guard
Broughton Hospitality
03.2017 - 09.2021
- Surveil premise by walking around property to ensure of no trespassers
- Keep an hourly log of my duties and findings
- Ensured all policies are maintained
- Able to adapt in strenuous situations
Education
High School Diploma -
Redondo Shores High School
Redondo Beach, CA2015
Skills
- Customer Service
- Workflow optimization
- Tech Savvy
- Excellent Written & Verbal Communication
- Adaptive
- Organization
- Reading Comprehension
- Critical Thinking
- Crisis Situations
- Communication Skills
- Data management expertise
- Telephone system management
- Effective team collaboration
Timeline
Loss Prevention Officer
Marriott Hotel
11.2021 - Current
Security Guard
Broughton Hospitality
03.2017 - 09.2021
High School Diploma -
Redondo Shores High School