Kevin Benitez Lafond
Brossard,Québec
Summary
Patient Fitness Trainer with strong background in [6 years] exercise. Proficient in developing personal programs and performing individual life and body assessments. Expertise in fitness equipment operation and nutritional supplements.
Qualified Agent with documented history of meeting and exceeding sales goals. Known for strong relationship-building skills and commitment to maintaining loyal customers. Competitive with passion for driving revenue and profit for companies in Alterfina industry.
Highly skilled in designing individualized plans to help clients achieve nutrition and weight loss goals, manage chronic diseases and enhance personal wellness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fitness Trainer
Pro Gym
Montreal, QC
05.2023 - Current
- Developed individualized fitness plans tailored to the needs and goals of clients.
- Demonstrated proper form, technique, and posture for strength training exercises.
- Instructed clients in cardiovascular exercise techniques such as interval training and circuit training.
- Monitored client progress and adjusted program accordingly.
- Encouraged clients to stay motivated throughout their workouts.
- Conducted assessments of muscle strength, flexibility, endurance, balance, coordination, body composition and other physical abilities.
- Provided nutritional advice and guidance on healthy lifestyle habits.
- Led group classes such as aerobics, yoga or Pilates for multiple participants at once.
- Designed specialized programs for different age groups ranging from children to seniors.
- Educated clients on nutrition principles that support healthful eating habits.
- Reviewed medical history forms completed by new members prior to beginning a fitness program.
- Maintained records of client attendance, measurements, fitness assessments, and program modifications.
- Organized team-building activities designed to promote wellness among employees.
- Advised individuals on proper clothing choices for exercising safely.
- Provided feedback concerning the effectiveness of specific exercises or workout routines.
- Evaluated participant performance during group classes or individual sessions.
- Demonstrated safe and proper exercise techniques to clients.
- Created personal training experiences for clients.
- Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
- Measured client overall fitness by completing comprehensive evaluations and physician clearances.
- Assisted clients with developing reasonable diets and nutritional guidelines.
- Studied multiple programs to provide health education, wellness and fitness program development to clients.
- Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
Bussboy
Jack Saloon
Brossard, QC
10.2022 - Current
- Greeted guests and provided them with menus.
- Assisted waiters in taking orders from customers.
- Cleaned and sanitized tables, chairs, and booths after each customer's departure.
- Removed dirty dishes, glasses, and silverware from tables to be washed.
- Replenished supplies of clean table linens, napkins, glassware, dinnerware, and flatware as needed.
- Bussed tables by quickly cleaning off the debris left behind by customers.
- Maintained a clean dining area by sweeping floors and wiping down surfaces regularly.
- Reset tables for new customers in an efficient manner.
- Stocked service areas with clean towels, condiments, utensils, paper products.
- Ensured that all supplies were stocked up at all times during shift hours.
- Provided prompt service to customers when they requested items or assistance.
- Carried trays of food to diners' tables upon request of waitstaff members.
- Monitored resident behavior to ensure safety and well-being at all times.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Making sure to keep the Bar clean during the night shifts. Mostly working at night since it's a bar
Nutritionist
Self Employed
Brossard, QC
10.2022 - Current
- Developed and implemented nutrition plans tailored to individual patient needs.
- Conducted nutritional assessments of patients, including review of medical history and laboratory results.
- Assessed patient's lifestyle habits, dietary intake and preferences in order to develop personalized nutrition plans.
- Provided education on healthy eating habits, food selection and preparation.
- Monitored patients' progress towards meeting health goals through regular follow-up visits.
- Identified potential risks or complications related to malnutrition or dietary deficiencies.
- Created educational materials for clients on topics such as diet, exercise and food safety.
- Maintained accurate records of patient care services provided.
- Counseled individuals regarding nutrition related issues such as weight loss and gain, chronic diseases, allergies and eating disorders.
- Recommended nutrient dense meal plans that are culturally appropriate for each client's individual needs.
- Collaborated with physicians and other healthcare professionals to ensure comprehensive patient care plan was followed.
- Instructed clients on proper portion sizes for meals based on their age, gender, activity level and body type.
- Analyzed food labels to help clients make informed decisions about what they eat.
- Provided guidance on how to shop for nutritious foods within a budget.
- Implemented strategies to reduce sodium levels in prepared meals while still maintaining flavor profile.
- Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
- Analyzed clients' eating habits, outlined areas for improvement and developed goal plans with ideal life changes to support wellness.
- Recommended appropriate feeding schedules and methods to meet nutritional needs and abilities.
- Researched and identified ingredients and nutritional components of foods, diets and menu choices.
- Provided care ranging from nutrition education to nutrition support for patients with variety of medical conditions.
- Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
- Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
- Educated clients about long-term health benefits of balanced diets and exercise programs.
- Reviewed records and assessed nutritional condition of at-risk residents, including individuals with unplanned weight changes to keep tabs on potential issues.
- Calculated nutritional requirements to assess adequacy of diet and nutrition support.
- Compiled, recorded and maintained data pertaining to nutritional assessments, diet charts, health progress and therapeutic diet plans using [Software].
- Researched calories and nutritional content of various meals and summarized data in comprehensive reports.
- Developed diets to meet nutritional requirements for people with special conditions.
- Evaluated unique nutrient and energy requirements for each patient based on BMI, lifestyle and individual medical issues.
- Worked with food service personnel to update patient meal programs and public cafeteria menus.
Credit Agent Specialist
Alterfina
Saint-Hubert, QC
10.2018 - Current
- Approving clients for a personal loan from our third party company
- Created weekly reports on sales figures and provided analysis on trends within assigned area of responsibility.
- Verifying Agent files to make sure every client approved were eligible within the requirements criteria
- Participated in ongoing training programs related to job duties or responsibilities.
- Actively participated in developing strategies for improving customer relations.
- Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.
- Maintained high level of communications and marketing skills by participating in professional activities.
- Attended team meetings regularly to discuss updates on products, services and policies changes.
- Quality Control. Listening to all monitored calls to make sure the agents were saying everything about our script.
- Employed multimodal delivery methods to communicate with and target diverse audiences.
Phone Call Center
FIDO
Montreal, QC
06.2017 - 10.2018
- Answered incoming calls in a timely and professional manner.
- Provided customer service regarding inquiries, complaints, billing, and technical support.
- Assisted customers with troubleshooting their product issues.
- Gathered customer information to accurately process orders or changes to accounts.
- Utilized problem-solving skills to resolve customer concerns quickly and efficiently.
- Escalated complex customer inquiries to the appropriate department for further assistance.
- Maintained call logs and records of customer interactions while adhering to company policies and procedures.
- Educated customers on product features and benefits that best meet their needs.
- Performed outbound follow up calls to ensure satisfaction with products or services provided.
- Kept abreast of current promotions, policies regarding payment and exchanges, and security practices.
- Recorded accurate account information including account numbers, purchases, credits.
- Offered additional products or services as appropriate based on identified needs of customers.
- Navigated computer systems to access customer accounts for research purposes.
- Adhered to all quality assurance standards set by the company.
- Provided feedback on ways to improve processes based on observed trends from customer interactions.
- Promoted an atmosphere of team work within the organization by assisting fellow employees when needed.
- Attended weekly meetings with supervisors to discuss performance goals and objectives.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
Education
Associate of Arts -
Musitechnic
Montreal06.2017
High School Diploma -
Ecole Secondaire Édouard-Montpetit
Montreal06.2013
Skills
- Core Strengthening
- Client Coaching
- Strength Training
- Physical Conditioning
- Exercise Program Design
- Motivational
- Nutrition and Weight Loss Management
- Leadership Skills
- Youth Athletic Training
- Health and Wellness
- Strength and Conditioning
- Personal Training Techniques
- Healthy Cuisine
- Health Education
- Meal Planning
- Food Science Understanding
- Continuous Improvement
- Variance Analysis
- Appointment Scheduling
- Quality Assurance Controls
- Customer Relations
- Senior Leadership Support
- Quality Control
- Adaptive Team Player
Certification
- ISSA Personal Trainer
- ISSA Nutritionnist
- ISSA Bodybuilding Specialist
Languages
English
Full Professional
French
Full Professional
Spanish
Elementary
Affiliations
- I'm a Bodybuilder Looking forward to be pro in this industry
- Ex professional Soccer player from Montreal Impact (currently CF Montreal)
- Musician,DJ,Beatmaker
- Currently learning more finance skills and entrepreneurship.
References
References available upon request.
Timeline
Fitness Trainer
Pro Gym
05.2023 - Current
Bussboy
Jack Saloon
10.2022 - Current
Nutritionist
Self Employed
10.2022 - Current
Credit Agent Specialist
Alterfina
10.2018 - Current
Phone Call Center
FIDO
06.2017 - 10.2018
Associate of Arts -
Musitechnic
High School Diploma -
Ecole Secondaire Édouard-Montpetit
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