Resilient Patient Care Administrator providing 4 years of exceptional support to Patients,Management and front line staff in a dynamic corporate environment. Adept at managing schedules,coordinating events, maintaining organized workflows and resolving patient inquiries. Skilled in communication, problem-solving, and multitasking.
Overview
4
4
years of professional experience
Work History
Patient Care Administrator
Runnymede Healthcare Centre
09.2022 - Current
Provides Office -Medical Administrative support to the management team and front line staff, to cultivate a seamless coordination of admissions, discharges, and Internal/Emergency transfers.
Oversees and replenish Clinical/Office supplies for the unit using "Grand and Toy" as needed, ensuring availability for all staff.
Schedules and Coordinates meetings and events for Management and the Allied health, prepare draft agendas, and transcribe/distribute meeting minutes efficiently.
Re-evaluate current operational processes and strategize fresh innovative solutions for improvement when necessary.
Acknowledge E-mails, Telephone calls, Voicemails and queries brought forward by Patient,Family, Physician and Management, utilizing precise knowledge of protocol, morals and ethics.
Unit Clerk III
Michael Garron Hospital
03.2021 - 03.2022
Prepared presentation materials for clinic staff using MS Excel, Word,Powerpoint and other software packages.
Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
Consistently met deadlines when completing tasks such as filing documents or inputting data into the hospital''s system.
Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.