Kevin Zhu
Edmonton,AB
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Ecommerce Marketing Manager
Self Employed
01.2024 - Current
- Continually maintained and improved company's reputation and positive image in markets served.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Created and managed social media campaigns to increase brand engagement.
Digital Storyteller
Self Employed Web
01.2023 - Current
- Applied current editing and photography tools to tell great stories.
- Strengthened content through proofreading and editing.
- Chose and followed targeted styles, grammatical approaches and narrative voices for each piece.
- Delved into unique themes and subjects with each work to enhance artistic growth and skill.
Sales Associate
Simons
01.2024 - 01.2025
- Answered customer questions about accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science -
University of Alberta
Edmonton, ABSkills
- Retail loss prevention
- Excellent people skills
- Client service
- Reliable and punctual
- Building rapport
- Service oriented
Languages
English
Timeline
Ecommerce Marketing Manager
Self Employed
01.2024 - Current
Sales Associate
Simons
01.2024 - 01.2025
Digital Storyteller
Self Employed Web
01.2023 - Current
Bachelor of Science -
University of Alberta
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