Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Manager of Operations
Above All Roofing
North Vancouver, BC
08.2021 - Current
Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
Investigated customer complaints related to product and service quality or delivery issues.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Manager of Operations
Schneider Electric
Burnaby , BC
07.2012 - 04.2020
Managed all facility-related invoices and vendor contracts.
Established relationships with local contractors to facilitate quick response times when repairs were needed.
Ensured compliance with safety regulations through regular inspection of fire extinguishers, smoke alarms, exit signs.
Managed security systems within the building such as access control systems and CCTV cameras.
Oversaw vendor-provided building, janitorial, pest control and landscaping services.
Hired and coordinated with vendors to perform preventive maintenance work at facility.
Education
Associate's Diploma - Real Estate-Strata Management
UBC/Sauder
Vancouver, BC
02-2024
Diploma - Business Management
Sprott Shaw College
Maple Ridge, BC
07-2005
Skills
Schedule Management
Problem-Solving
Cost Analysis and Savings
Task Prioritization
Served as a council member in three different stratas
References
References available upon request.
Timeline
Manager of Operations
Above All Roofing
08.2021 - Current
Manager of Operations
Schneider Electric
07.2012 - 04.2020
Associate's Diploma - Real Estate-Strata Management