Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rose Berberian

North Hollywood

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

6
6
years of professional experience

Work History

Receptionist/DA

Central Orthodontics/ Dr. Natalie Mansours Pediatric Dentistry
01.2023 - Current
  • Working at this dental office opened a copious amount of new opportunities and experiences for me
  • This job came with the sudden responsibility such as answering phone calls, greeting patients, showcasing and helping children choose prizes, giving emotional support, scheduling appointments, collecting payments, making sure the office is running smoothly, and most importantly managing the office
  • As I worked my way up to being a dental assistant, it became a fun challenge
  • I can say I really do appreciate everything about this office, especially for teaching me the art of being patient with children
  • This company gave me a variety of opportunities
  • Multi-tasking skills
  • Marketing and Design
  • Bilingual (English and Armenian)
  • Fast Learner
  • Organized

Receptionist

Ra Organic Spa, Burbank California
11.2020 - 12.2022
  • Ra Organic Spa provided a slew of new qualities to gain within the work environment
  • Working within a Spa environment really tested my limits with having to test my multitasking skills
  • Every morning consisted of a variety of tasks
  • I would arrive early to open to Spa, answer emails, check for any voicemails, set up last minute appointments, send confirmations and maintain the schedule to have a smooth flowing day
  • Manually putting each massage therapist in their scheduled rooms for the day
  • As a manager, I had to maintain the Spa, provide customer service to make sure our clients leave extremely happy, push sales within my team and myself, collect payments, answer phone calls, open and close the register and last but not least, close the store
  • This job showed me a lot about sales, the importance of customer service and leadership skills

Sales associate

Urban Outfitters, Burbank California
09.2019 - 09.2020
  • Working at Urban Outfitters improved my customer service and multitasking skills since it was such a big corporation, store and full of diversity.
  • Some of the tasks that I had to do during this job was: greeting customers one on one, taking their temperatures while having to stay careful in regards to COVID 19 on a personal level, helping them mix and match outfits, starting fitting rooms, keep a cautious mind and eye to possible theft since there were no cameras in the store, closing and opening registers, maintaining the store to make sure it stays nice and organized
  • Customer service is the key to business, and happy shoppers
  • All in a day's work I have experienced work in a quick paced environment that has enabled me to be able to work proficiently in a variety of work forces

Education

High school Diploma -

Rose and Alex Pilibos

Associates Degree - undefined

Los Angeles City College

Skills

  • I am seeking new experience in a positive and diverse environment to engage social skills while helping others in a positive, outgoing and creative energy
  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Appointment scheduling
  • Scheduling
  • Data inputting

Languages

Armenian
Native or Bilingual

Timeline

Receptionist/DA

Central Orthodontics/ Dr. Natalie Mansours Pediatric Dentistry
01.2023 - Current

Receptionist

Ra Organic Spa, Burbank California
11.2020 - 12.2022

Sales associate

Urban Outfitters, Burbank California
09.2019 - 09.2020

Associates Degree - undefined

Los Angeles City College

High school Diploma -

Rose and Alex Pilibos
Rose Berberian