Kevin Wright
Winnipeg
Summary
Dynamic professional with a strong background in material handling at EMCO Corporation, excelling in order fulfillment and customer service. Recognized for attention to detail and problem-solving skills, effectively collaborating with teams to enhance productivity and maintain high-quality standards. Proven ability to build rapport and provide crisis intervention in challenging situations.
Overview
12
12
years of professional experience
Work History
Materal Handler
EMCO Corporation
10.2023 - Current
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, and distributed.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Provided excellent customer service, resolving issues swiftly and maintaining positive relationships.
Siloam Mission
Siloam Mission
07.2021 - 10.2023
- Established rapport with diverse clientele through cultural competence training sessions attended regularly.
- Utilized motivational interviewing techniques when working with resistant clients which led to increased commitment in treatment.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Conducted thorough assessments, gathering information on clients'' substance use history, mental health status, and psychosocial factors influencing their addiction.
- Provided crisis intervention services to clients experiencing acute distress or suicidal ideation, ensuring their safety and referring them to appropriate resources.
- Maintained up-to-date documentation of client progress notes, treatment plans, and discharge summaries in accordance with regulatory requirements.
Youth Care Worker
River East Transcona School Division
09.2013 - 06.2021
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Completed clear and concise documentation of youth behavior and actions.
- Provided academic support
- Collaborated with multidisciplinary teams to create comprehensive treatment plans tailored to each youth''s specific needs.
- Reduced incidents of negative behavior by implementing positive reinforcement strategies.
- Built strong, trust-based relationships with youth, becoming reliable and positive role model.
Education
Certificate - Business
Customer Driven Leadership
Winnipeg, MB11-2024
Certificate - Manitoba Corrections
Manitoba Government
Winnipeg, MB03-2011
High School Diploma -
Kildonan East Collegiate
Winnipeg, MB06-2007
Skills
- Attention to detail
- Customer service
- Problem-solving
- Great Communication
- Patient
- Skilled with technology
Languages
English
Native or Bilingual
Timeline
Materal Handler
EMCO Corporation
10.2023 - Current
Siloam Mission
Siloam Mission
07.2021 - 10.2023
Youth Care Worker
River East Transcona School Division
09.2013 - 06.2021
Certificate - Business
Customer Driven Leadership
Certificate - Manitoba Corrections
Manitoba Government
High School Diploma -
Kildonan East Collegiate
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