Kevin Wise
Antioch
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager/ Field-Supervisor
Wise Choice Special Service
06.2018 - Current
- Ensure security and protection of large and small private and public events
- Detain trespassers, ensuring proper protocol is utilized
- Monitor security equipment and patrol premises
- Maintain professionalism during high pressure situations
- Document and report incidents, accidents and medical emergencies in a prompt and timely manner
- Train new security guards
Assistant Manager
Hibbetts Sports
05.2024 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Implemented loss prevention strategies, significantly reducing shrinkage.
Electronics Associate
Walmart
06.2018 - 11.2018
- Provided exceptional customer service
- Demonstrated vast knowledge of various products
- Assisted in merchandising, stocking, inventory control and product advertisment
- Processed customer payments via cash, credit, check and electronic payment
- Verfied cash balances at the beginning and ending of shifts
- Ensured store inventory matched system inventory
General Labor
Shift Gig
06.2015 - 06.2016
- Assisted in various job titles such as:
- Dishwashing
- Manufacturing
- Assembly line work
- Factory work
- Event set up
Construction Worker
R&J Contracting
03.2015 - 06.2015
- Clean and prepare construction sites
- Position, pour and dismantle concrete
- Landscaping as needed
- Utilize drywall in an effiecient manner
Education
Business
Los Medanos College
Pittsburg, CA05-2027
High School Diploma -
Messick Adult School
Memphis, TN05.2017
Skills
- Customer Service
- Cash Handling
- Complaint Resolution
- Up-Selling
- Documentation and reporting
- Attention to detail
- Staff management
- Fast Learner
- Security Assessments
- Customer service
- Team leadership
Certification
- June 2023 OSHA 10
- Rubicon Programs
Timeline
Assistant Manager
Hibbetts Sports
05.2024 - 02.2025
Manager/ Field-Supervisor
Wise Choice Special Service
06.2018 - Current
Electronics Associate
Walmart
06.2018 - 11.2018
General Labor
Shift Gig
06.2015 - 06.2016
Construction Worker
R&J Contracting
03.2015 - 06.2015
Business
Los Medanos College
High School Diploma -
Messick Adult School
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