Kevin Weerasinghe
Resume
8544 De Soto Avenue, Unit 8 Canoga Park
Summary
Competent Deli Manager bringing more than 12 years of food service and progressive leadership experience. Skilled in food safety protocols and effective communication, I foster team collaboration and consistently deliver service excellence, contributing to increased repeat business and operational success.
Overview
12
12
years of professional experience
Work History
Deli Manager
Ralphs Grocery Store
01.2021 - Current
- Supervise 4 team members and effectively communicate company vision and strategy to employees, fostering a shared understanding and commitment.
- Streamlined inventory management to reduce waste, ordering sufficient amount of stock based on forecasted sales.
- Observed quality assurance standards to optimize freshness of deli products in compliance with food and safety regulations.
- Operational in fork lift duties (2.5 years experience) and breaking down pallets to re-distribute inventory.
- Ensures accuracy of orders, utilizing mathematical skills and inventory programming to ensure sufficient stocking needs meet customer and store demands.
- Fostered culture of excellent customer service, leading to noticeable increase in repeat customers.
- Worked closely with other department managers to improve cross-functional collaboration within the store
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Trained new staff on deli equipment use and safety, ensuring compliance with all health and safety regulations.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Inventoried food products and associated materials on weekly basis.
- Maintained high standards of cleanliness and organization, passing all health inspections with outstanding results.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Communicated effectively with department leads to address issues before they arise to maintain safety and operational efficiency.
Line Cook/ Service Industry
Chateau Marmont Hotel
01.2013 - 05.2019
- Implemented effective waste reduction strategies, minimizing food costs and supporting sustainable practices.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Addressed customer feedback professionally, implementing improvements where necessary to enhance the overall dining experience.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Associate of Arts - Food Industry
Le Cordon Bleu College of Culinary Arts
Pasadena, CA 05.2001 -
High School Diploma -
John F Kennedy
Granada Hills 05.2001 -
Skills
Service Excellence
Quality Assurance Strategies
Data and Time Management
Accurate & timely task completion
Strong written/oral communication
Microsoft Office, Inventory data base management
Proficient application of problem-solving skills
Timeline
Deli Manager
Ralphs Grocery Store
01.2021 - Current
Line Cook/ Service Industry
Chateau Marmont Hotel
01.2013 - 05.2019
Associate of Arts - Food Industry
Le Cordon Bleu College of Culinary Arts
05.2001 -
High School Diploma -
John F Kennedy
05.2001 -
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