Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Vong

Sales Associate
Rosemead

Summary

Dynamic retail professional with experience at Zara USA, excelling in stock replenishment and product display. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for maximizing storage efficiency and fostering strong customer relationships, contributing to improved store performance and sales targets.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Retail Stock Associate

Zara USA
09.2025 - Current
  • Maximized storage space utilization through careful organization of backroom areas according to company guidelines.
  • Managed high-volume restocking tasks during peak periods to ensure adequate product availability on the sales floor.
  • Participated in weekly staff meetings to share ideas for improving store performance and addressing challenges collaboratively.
  • Collaborated with team members to improve overall store efficiency and achieve sales targets.

Customer Service Representative

Pizza Hut
06.2023 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

San Gabriel High
San Gabriel, CA
05-2023

Skills

Product display

POS system

Stock replenishment

Stock rotation

Sales support

Customer service

Teamwork and collaboration

Customer relationships

Timeline

Retail Stock Associate

Zara USA
09.2025 - Current

Customer Service Representative

Pizza Hut
06.2023 - Current

High School Diploma -

San Gabriel High

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Kevin VongSales Associate