Kevin Vong
Sales Associate
Rosemead
Summary
Dynamic retail professional with experience at Zara USA, excelling in stock replenishment and product display. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for maximizing storage efficiency and fostering strong customer relationships, contributing to improved store performance and sales targets.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Retail Stock Associate
Zara USA
09.2025 - Current
- Maximized storage space utilization through careful organization of backroom areas according to company guidelines.
- Managed high-volume restocking tasks during peak periods to ensure adequate product availability on the sales floor.
- Participated in weekly staff meetings to share ideas for improving store performance and addressing challenges collaboratively.
- Collaborated with team members to improve overall store efficiency and achieve sales targets.
Customer Service Representative
Pizza Hut
06.2023 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
San Gabriel High
San Gabriel, CA05-2023
Skills
Product display
POS system
Stock replenishment
Stock rotation
Sales support
Customer service
Teamwork and collaboration
Customer relationships
Timeline
Retail Stock Associate
Zara USA
09.2025 - Current
Customer Service Representative
Pizza Hut
06.2023 - Current
High School Diploma -
San Gabriel High