Kevin Vaughan
Dundas,ON
Summary
Organized and dependable candidate with experience in customer service and relations. Equipped with a friendly and engaging personality driven to exceed customer standards.
Overview
4
4
years of professional experience
Work History
Researcher
McMaster University
05.2021 - 01.2023
- Collaborated with other scientists to develop strategies for conservation of habitats.
- Sorted data into well-organized formats and transformed into figures.
- Collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
- Secured funding for critical research projects through persuasive grant writing and effective networking.
Teaching Assistant
McMaster University
05.2021 - 01.2023
- Responsible for leading tutorials, holding regular office hours, and marking.
- Demonstrated a variety of skills and techniques for technical chemistry experiments.
- Maintained safety and security by overseeing students in laboratory environments.
Proshop Attendant
Copetown Woods Golf Club
06.2020 - 10.2020
- Developed strong rapport with customers and created positive impression of business.
- Streamlined Pro Shop processes for increased efficiency in daily operations.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Staff Supervisor
McMaster Sports Fitness School
05.2019 - 08.2019
- Trained 80+ staff members during orientation with respect to workplace policies, operations, and conduct.
- Evaluated employee performance and coached and trained to improve weak areas.
- Continuously assessed internal processes to identify inefficiencies or bottlenecks that could be eliminated or improved upon to increase overall productivity levels within the team structure.
Education
Master of Science - Chemistry
McMaster University
Hamilton, ON01.2023
Bachelor of Science - Honours Chemistry
McMaster University
Hamilton, ON04.2021
Skills
- Guest relations
- Customer service
- Retail merchandising
- Cash register operation
- Promotional strategy
- Budgeting and pricing
- Staff support
- Chemical laboratory skills
Timeline
Researcher
McMaster University
05.2021 - 01.2023
Teaching Assistant
McMaster University
05.2021 - 01.2023
Proshop Attendant
Copetown Woods Golf Club
06.2020 - 10.2020
Staff Supervisor
McMaster Sports Fitness School
05.2019 - 08.2019
Master of Science - Chemistry
McMaster University
Bachelor of Science - Honours Chemistry
McMaster University
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