Kevin Toal

• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Organized work to meet demanding production goals.
• Maintained quality assurance and customer satisfaction objectives.
• Inspected equipment to identify areas of wear or causes of malfunctions.
• Tested systems, noting issues and completing preventive maintenance.
• Inspected, evaluated and calibrated electrical and mechanical systems and components.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Preserved equipment by performing regular maintenance checks, replacing parts or performing repairs. •Performed equipment diagnostics to recommend corrective actions for operational problems. •Documented service and installation actions by completing forms and reports. •Employed variety of handheld and power tools for troubleshooting equipment and systems.

• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Proud to have grown sales from $5m t just over $6m within a two year period leading a team of 43 employees.

• Engaged with customers to effectively build rapport and lasting relationships.
• Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
• Tracked stock using company inventory management software.

• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Organized work to meet demanding production goals.
• Maintained quality assurance and customer satisfaction objectives.
• Inspected equipment to identify areas of wear or causes of malfunctions.
• Tested systems, noting issues and completing preventive maintenance.
• Inspected, evaluated and calibrated electrical and mechanical systems and components.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.