Dynamic and results-driven professional with a proven track record at City of Thorold, enhancing customer satisfaction and increasing sales through effective communication and upselling techniques. Skilled in problem-solving and time management, with a certification in CPR/AED. Demonstrated ability to improve operational efficiency and foster strong customer relationships by leveraging merchandising techniques and exceptional service. Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.