Kevin Smith

Supervised and mentored a sales team of up to 5 employees, ensuring high performance and excellent customer service.

Managed stock levels and coordinated special order products to meet customer demand and seasonal trends.

Assisted customers with accurate product calculations, material estimates, and basic landscape guidance.

Maintained up-to-date inventory, conducted periodic audits, and coordinated restocking efforts.

Acted as the primary liaison between the General Manager and the sales staff to relay goals, resolve issues, and implement sales strategies.

Fostered a collaborative team environment, enhancing communication and operational efficiency.

Oversaw daily operations, ensuring efficient workflow and quality service delivery.

Developed strategic partnerships with suppliers to enhance product offerings and reduce costs.

Implemented training programs for staff to improve customer service and operational efficiency.

Mentored employees to improve work performance, promoting professional development and growth within the company.

Interacted well with customers to build connections and nurture relationships.

Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Managed inventory systems, optimizing stock levels to meet customer demands effectively.

Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.

Provided exceptional customer service, addressing inquiries and resolving issues promptly.

Assisted in inventory management, ensuring accurate stock levels and timely replenishment.

Assisted customers with materials selection and provided quantites estimates.

Loaded customer vehicles using forklift and front end loader.