Kevin Smith
Welland,ON
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
33
33
years of professional experience
Work History
Business Development Representative
Costco Business Centre
10.1992 - Current
- I'm responsible for generating new business opportunities by qualifying leads and prospecting through existing business accounts to engage with potential buyers along with satisfying existing clients.
- Managed needs of more than 10+ customers at once using strong prioritization and multitasking abilities.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Conducted market research to identify new business opportunities and target areas for expansion.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Boosted brand awareness by representing the company at industry events and conferences.
- Informed customers of promotions to increase sales productivity and volume.
Sales Audit Clerk
Costco Wholesale Corp
10.1992 - 04.2022
- Ensured timely completion of all assigned tasks, demonstrating strong time management skills under tight deadlines.
- Improved accuracy of financial reports with diligent data entry and verification tasks.
- Maintained organized documentation, simplifying record retrieval for future reference or auditing purposes.
- Strengthened internal controls, ensuring compliance with company policies and procedures during sales audits.
- Presented audit findings to accounting manager after reviewing results and paperwork.
Merchandiser
Costco Wholesale Corp
10.1992 - 04.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
Business Development Coordinator
Minus 8 Vinegar
01.2024 - 03.2025
- Managed a portfolio of existing clients, consistently exceeding sales targets and maintaining high levels of client satisfaction.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer account
- Generated new business with marketing initiatives and strategic plans.
- Enhanced client relationships through regular communication and prompt responses to inquiries.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
Night Auditor
Best Western
11.2021 - 04.2023
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Utilized strong problem-solving skills while handling any logistical challenges that arose throughout the course of nightly duties.
- Established rapport with regular clientele by providing personalized service tailored to individual preferences.
Night Auditor
Garden Inn Hilton
11.2024 - 04.2025
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
- Kept accounts in balance and ran daily reports to verify totals.
- Generated and printed daily financial reports to track hotel performance.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Promoted hotel brand's loyalty program via social media, email and direct mail.
- Liaised with housekeeping staff to verify service and maintenance of hotel standards.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Office Administrator
Novak Landscaping Inc.
09.2020 - 04.2021
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Established team priorities, maintained schedules and monitored performance.
Mortgage Agent
Mortgage Alliance
04.2015 - 04.2016
- Provided thorough explanations of various mortgage products to clients, assisting them in selecting the best option for their needs.
- Negotiated favorable mortgage terms with lenders, resulting in lower interest rates and fees for clients.
- Conducted post-closing follow-ups with clients to maintain relationships and encourage future referrals, contributing to long-term business growth.
Education
BBA - Advanced Business Administration
Toronto School of Business
01.1987
Skills
- Excellent communication
- Organized
- Ability to plan
- Results-oriented
- Problem solver
- Auditing
- Financial Report
- Business Development
- General Ledger Accounting
- Financial statement preparation
- Balance sheet reconciliation
- Product Knowledge
- Customer Relationship Management
- Attention to Detail
- Account reconciliation
- Business relationship management
Timeline
Night Auditor
Garden Inn Hilton
11.2024 - 04.2025
Business Development Coordinator
Minus 8 Vinegar
01.2024 - 03.2025
Night Auditor
Best Western
11.2021 - 04.2023
Office Administrator
Novak Landscaping Inc.
09.2020 - 04.2021
Mortgage Agent
Mortgage Alliance
04.2015 - 04.2016
Sales Audit Clerk
Costco Wholesale Corp
10.1992 - 04.2022
Merchandiser
Costco Wholesale Corp
10.1992 - 04.2022
Business Development Representative
Costco Business Centre
10.1992 - Current
BBA - Advanced Business Administration
Toronto School of Business
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