Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kevin Simmons

Kitchener,ON

Summary

Experienced Store Manager with over 30 years in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Store Manager

Real Canadian Superstore
Georgetown, Ontario
07.2024 - 04.2025
  • Managed a yearly sales budget totaling 80 million.
  • Developed strategies to maximize sales and profitability.
  • Ensured adherence to safety regulations and company policies.
  • Established customer service standards and monitored staff compliance.
  • Built customer confidence by addressing concerns and resolving issues promptly.
  • Maintained accurate records of employee performance reviews.
  • Managed inventory tracking and conducted physical counts to minimize loss.
  • Reviewed P&L monthly to ensure growth in sales and EBIT.

Store Manager

Real Canadian SuperStore
Kitchener, Ontario
10.2022 - 07.2024
  • Managed a yearly sales budget totaling 90 million.
  • Developed strategies to maximize sales and profitability.
  • Ensured adherence to safety regulations and company policies.
  • Established customer service standards and monitored staff compliance.
  • Built customer confidence by addressing concerns and resolving issues promptly.
  • Maintained accurate records of employee performance reviews.
  • Managed inventory tracking and conducted physical counts to minimize loss.
  • Reviewed P&L monthly to ensure growth in sales and EBIT.

Assistant Store Manager

Real Canadian Superstore
Milton, Ontario
08.2021 - 10.2022
  • Maintained a safe working environment by enforcing safety regulations.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.

Assistant Store Manager

Real Canadian Superstore
Oakville, Ontario
07.2016 - 08.2021
  • Maintained a safe working environment by enforcing safety regulations.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.

Assistant Store Manager

Real Canadian Superstore
Kitchener, Ontario
04.2013 - 07.2016
  • Maintained a safe working environment by enforcing safety regulations.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.

Assistant Store Manager

Real Canadian Superstore
St. Thomas, Ontario
01.2011 - 04.2013
  • Maintained a safe working environment by enforcing safety regulations.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.

Education

Diploma - Business Finance

Fanshawe College
London, ON
04-1998

Skills

  • Sales management
  • P&L analysis
  • Team leadership
  • Customer service
  • MS office proficient
  • Friendly and positive
  • Problem-solving
  • Team building and leadership

Certification

  • First Aid certified
  • Food Safety Certified

References

References available upon request.

Timeline

Store Manager

Real Canadian Superstore
07.2024 - 04.2025

Store Manager

Real Canadian SuperStore
10.2022 - 07.2024

Assistant Store Manager

Real Canadian Superstore
08.2021 - 10.2022

Assistant Store Manager

Real Canadian Superstore
07.2016 - 08.2021

Assistant Store Manager

Real Canadian Superstore
04.2013 - 07.2016

Assistant Store Manager

Real Canadian Superstore
01.2011 - 04.2013

Diploma - Business Finance

Fanshawe College

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