Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kevin Seewer

Surrey

Summary

Results-driven professional with a successful track record in spearheading and executing a ERP project implementation within the retail operations sector. Leveraging Microsoft Dynamics 365 F&O to drive organizational efficiency and growth. Experience in the entire ERP project lifecycle, from requirements gathering and cross-functional collaboration with stakeholders to implementation, change management, training, and post-go live hypercare. Able to align technology with business goals, resulting in streamlined processes, improved customer experiences, and sustainable business improvements. Highly effective communicator, including interfacing with executive teams in a tactful and results oriented manner.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Specialist

Mountain Equipment Company (MEC)
05.2022 - Current
  • Demonstrated track record of aligning technological solutions with business goals, enhancing customer experiences, and fostering business improvements.
  • Experienced in the full life cycle of an ERP, specializing in Microsoft Dynamics D365 F&O, with a subset in Advanced Warehousing.
  • Jointly managed the adaptation and implementation of a new national inventory count system, responsible for increasing annual inventory count efficiency. Reducing system cost and increasing productivity by 18-22% per store.
  • Enhanced project management skills, able assess organizational goals, define requirements, and present system solutions along with budgets.
  • Experienced at interfacing with senior executives teams and providing subject matter expertise.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs.
  • Support the organizing, planning and delivering of all centralized retail communication, creating SOPs and supporting documentation.

Assistant Store Manager

Mountain Equipment Company (MEC)
07.2019 - 05.2022
  • Managed over 40 staff in addition to working in various high-volume stores across the country to assist in leadership changes and shaping business culture.
  • Consistently executed meeting budgetary requirements and exceeding KPIs in e-commerce SLA, SERVE/NPS, revenue, and staff satisfaction
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and helped the store evolve and grow.
  • Create employee development plans and conduct annual appraisals for management teams and direct reports; conflict resolution and change management skills.
  • Established positive and effective communication among internal and external stakeholder, reducing miscommunications and missed deadlines.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.

Personal Banking Associate/Mortgage Specialist

TD Canada Trust
02.2017 - 05.2019
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
  • Setting clear expectations and owning results, particularly surrounding market performance. Going above and beyond to find additional opportunities through portfolio analysis.
  • Created and led branch campaigns geared towards increasing client engagement, business acquisition and retention.
  • Network with external parties to increase real estate lending portfolio. MMSA averaged joint $8.5 million per quarter in lending.
  • Lead with honesty and integrity leading to multiple national best quarters in PBA performance, in addition to wealth referral championships.
  • Facilitated presentation and recommendation of services by optimizing client relationships.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.

Education

BBA - Entrepreneurial Leadership

Kwantlen Polytechnic University
Surrey, BC
05.2022

High School Diploma -

Semiahmoo Secondary
Surrey, BC
06.2015

Skills

  • Business Process Management
  • Customer Relationship Management (CRM)
  • Enterprise Resoure Planning Implementation
  • Project Management Coordination
  • Microsoft D365 Advanced Warehousing
  • Training and Development

Certification

  • Emergency First Aid and CPR with AED certification
  • Investment Funds in Canada Certification
  • Transportation of Dangerous Goods

Timeline

Operations Specialist

Mountain Equipment Company (MEC)
05.2022 - Current

Assistant Store Manager

Mountain Equipment Company (MEC)
07.2019 - 05.2022

Personal Banking Associate/Mortgage Specialist

TD Canada Trust
02.2017 - 05.2019

BBA - Entrepreneurial Leadership

Kwantlen Polytechnic University

High School Diploma -

Semiahmoo Secondary

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Kevin Seewer