Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Schleichkorn

Sainte-Anne-de-Bellevue,QC

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Marriot Hotel. Skilled in guest relations and time management, I excel in high-pressure environments, significantly improving service efficiency. Expertise in event catering and team collaboration has consistently elevated guest experiences, showcasing my ability to drive results and exceed expectations. Motivated worker with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Banquet Server/Batender/Waiter

Marriot Hotel
06.2022 - Current
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Served and created cocktails, & other alcoholic beverages

Bartender

Pigeon Club Cafe
09.2023 - 03.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Receiving Clerk

TENAQUIP
10.2021 - 06.2022
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Regularly reviewed invoices and double-checked orders.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.

Courrier/House Mover

Sask Transport
10.2020 - 10.2021
  • Provided exceptional customer service throughout the entire relocation process, leading to high ratings and positive testimonials from clients.
  • Optimized space utilization within moving trucks using strategic planning techniques that prioritized fragile items for secure transport.
  • Delivered superior customer service experiences through empathetic listening skills and timely resolutions of issues encountered during moves.
  • Achieved efficient house moving by carefully packing, loading, and unloading clients'' belongings.

Personal Trainer

Buzzfit, Kirkland
09.2019 - 04.2020
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Designed specific workout systems for individual clients based on performance ability.

Education

DEC - Sound Design And Production

Recording Arts Canada
Montreal, QC
10.2022

F.I.T Certificate - Personal Trainer Certificate

YMCA
Pointe-Claire, QC
09.2019

DEC - Social Sciences

John Abbott College
Sainte-Anne-de-Bellevue, QC
07.2019

Skills

  • Customer Service
  • Time Management
  • Food Service
  • Team Collaboration
  • Guest Relations
  • High-volume dining
  • Bar terminology
  • Sales Techniques
  • Event Catering
  • Sound Engineering

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working

Timeline

Bartender

Pigeon Club Cafe
09.2023 - 03.2024

Banquet Server/Batender/Waiter

Marriot Hotel
06.2022 - Current

Receiving Clerk

TENAQUIP
10.2021 - 06.2022

Courrier/House Mover

Sask Transport
10.2020 - 10.2021

Personal Trainer

Buzzfit, Kirkland
09.2019 - 04.2020

DEC - Sound Design And Production

Recording Arts Canada

F.I.T Certificate - Personal Trainer Certificate

YMCA

DEC - Social Sciences

John Abbott College

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Kevin Schleichkorn