Kevin Rodriguez
Compton
Summary
Dedicated Service Porter at Toyota Dealership with a focus on enhancing customer satisfaction. Skilled in vehicle management and service coordination, ensuring efficient workflow and timely service. Proven ability in cross-functional teamwork and parts support, contributing to reduced maintenance times and improved customer experiences. Eager to contribute to team success and further develop professional skills with a positive attitude and commitment to continuous learning.
Overview
1
1
year of professional experience
Work History
Service Porter
Toyota Dealership
01.2024 - 01.2025
- Assisted customers with vehicle drop-off and pick-up processes, ensuring positive service experiences.
- Maintained cleanliness and organization of service area, contributing to efficient workflow.
- Coordinated with service advisors and technicians to facilitate timely completion of vehicle services and repairs.
- Parked and retrieved vehicles according to customer needs.
- Conducted basic inspections of vehicles upon arrival to ensure adherence to dealership standards.
- Assisted in reducing vehicle maintenance times with timely delivery of parts and tools to technicians.
- Demonstrated adaptability by quickly learning dealership procedures and safety protocols.
- Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
Education
High School Diploma -
Downey Adult School
Downey, CASkills
- Adaptable learner
- Safe driving/ Safety awareness
- Dedicated work ethic
- Collaborative teamwork
- Customer engagement
- Communication (English & Spanish)
- Cross-functional teamwork
- Transport and maintenance of vehicles
- Parts department support
Languages
Spanish
Native or Bilingual
Timeline
Service Porter
Toyota Dealership
01.2024 - 01.2025
High School Diploma -
Downey Adult School
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