Kevin Rodriguez
Tustin
Summary
Results-driven professional with a strong background in customer relationship management and team leadership. Skilled in resolving conflicts and maintaining operational efficiency, contributing to a positive shopping experience and employee morale within fast-paced environments.
Overview
7
7
years of professional experience
Work History
Service And Engagement Team Leader
Target
Irvine
05.2022 - 08.2025
- Supervised team members to ensure efficient daily operations.
- Coordinated staff schedules to meet store demands and coverage needs.
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints to maintain a positive shopping experience.
Guest Advocate
Target
Irvine
08.2020 - 05.2022
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Assisted other departments when needed to maintain efficient operations.
- Educated guests on promotions and product offerings actively.
Food Service Worker
Sodexo USA
Flagstaff
08.2018 - 03.2020
- Prepared meals following safety and sanitation guidelines.
- Maintained cleanliness in dining areas and food preparation zones.
- Operated kitchen equipment efficiently and safely.
Education
High School Diploma -
Tustin High School
Tustin, CA05-2019
Some College (No Degree) - Chemistry
Northern Arizona University
Flagstaff, AZSkills
- Customer relationship management
- Conflict resolution
- Staff coordination
- Leadership
- Adaptability in service
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Service And Engagement Team Leader
Target
05.2022 - 08.2025
Guest Advocate
Target
08.2020 - 05.2022
Food Service Worker
Sodexo USA
08.2018 - 03.2020
High School Diploma -
Tustin High School
Some College (No Degree) - Chemistry
Northern Arizona University
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