Kevin Roach
12986 Rhodes Corner,NS
Summary
Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner and always up to the task.
Overview
13
13
years of professional experience
Work History
Owner/Operator Truck Driver
Altimax Courier
10.2013 - Current
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Handled receipt, storage, identification and delivery of products for clients.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
- Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
- Logged delivery information in tracking systems to enable real-time delivery status.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Obtained signatures for delivery documents and packages.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Skilled at working independently and collaboratively in a team environment.
- Identified issues, analyzed information and provided solutions to problems.
- Tracked delivery status and updated customers for expected delivery time.
- Managed delivery route for optimal use of time and fuel.
- Communicated with dispatch and customers for accurate delivery information.
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
Courier
Altimax/Joe Lee Trucking
11.2010 - 10.2013
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Handled receipt, storage, identification and delivery of products for clients.
- Followed company policies and procedures during shift.
- Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Education
High School Diploma -
Stoughton Central School
Stoughton, SK06.2002
Skills
- Adaptability and Flexibility
- Critical Thinking Capacity
- Quick to learn
- Dependable and reliable
- Attention to Detail
Timeline
Owner/Operator Truck Driver
Altimax Courier
10.2013 - Current
Courier
Altimax/Joe Lee Trucking
11.2010 - 10.2013
High School Diploma -
Stoughton Central School
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