Kevin Rasher

• Assisted clients in selecting suitable personal loan products.
• Evaluated loan applications for creditworthiness and compliance.
• Educated clients on loan terms, conditions, and repayment options.
• Processed loan documentation and maintained accurate records.
• Collaborated with underwriting teams to expedite loan approvals.
• Reviewed financial documents to assess borrower eligibility efficiently.

Originate New inbound applicants. Work lead flow to maximize company profitability and maintain High level company-wide performance.

• Prepared agreements and settlement documentation for each interested party to sign and complete.
• Complied with fair debt practices and regulatory guidelines and kept current with changing regulations.
• Informed clients of strategies for reducing debt and maximizing savings.
• Listened to customers and negotiated solutions that met creditor and debtor needs.

• Answered over 110 customer communications per day-every Day via telephone, email and web chat.
• Interviewed clients by telephone or in-person to gather financial information.
• Responded to client concerns and questions about credit scores and methods to improve numbers.
• Gathered, organized and input information into digital database.
• Worked effectively in fast-paced environments.
• Followed all company policies and procedures to deliver quality work.

• Achieved sales goals and service targets by cultivating and securing new customer relationships..
• Developed strong relationships with customers through high levels of customer service.
• Negotiated loan terms to provide favorable outcomes for both customers and lenders.
• Examined customer loan applications for loan approvals and denials.
• Submitted loan applications to underwriter for verification and recommendations.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Maintained current knowledge of evolving changes in the marketplace.
• Developed a comprehensive sales portfolio to attract and retain a diverse customer base.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Quoted prices, credit terms and other bid specifications.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

• Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
• Collected information from banks, institutions and employers to assess applicant eligibility.
• Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
• Assisted customers in understanding loan terms and conditions to make informed decisions.
• Developed strong relationships with customers through high levels of customer service.
• Negotiated loan terms to provide favorable outcomes for both customers and lenders.