Kevin Preciado
København,DK
Summary
Recent MSc in Global Health graduate with hands on experience in data analysis, project management, and international healthcare settings. Skilled in navigating complex systems and ensuring compliance with regulations, with a proven ability to communicate effectively across diverse teams. Experienced in advocating for healthcare members, managing stakeholder relationships, and applying problem-solving skills to achieve operational success. Eager to leverage my global perspective, attention to detail, and commitment to regulatory excellence in a dynamic role at Novo Nordisk.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Coordinator
ProTection IT MSP
Laguna Hills, California, CA
12.2019 - 09.2021
- Managed day-to-day operations for three large medical groups across nine locations, coordinating service technicians and ensuring smooth IT service delivery.
- Acted as a liaison between company owners, healthcare providers, and IT technicians, facilitating communications to ensure alignment and timely updates on IT issues.
- Utilized ConnectWise Manage to track service issues, technician performance, and operational data, ensuring data accuracy and compliance with standards.
- Identified and resolved IT issues to ensure adherence to medical and regulatory requirements, applying problem-solving skills to maintain smooth operations.
- Led recruitment and training efforts for IT technicians, fostering teamwork, and ensuring team readiness to meet operational goals.
Health Associate
TouchCare LLC
New York City
04.2019 - 09.2019
- Served as the first point of contact for healthcare members, assisting in minimizing out of pocket expenses, and ensuring smooth communication between insurance carriers and healthcare providers.
- Leveraged multiple data sources to support critical team functions, ensuring that health plan members received accurate, up to date information and guidance on their healthcare needs.
- Experienced in navigating data driven environments, collaborating with internal teams to provide exceptional advocacy and support to healthcare members.
- Managed complex member inquiries, utilizing strong problem solving skills to provide tailored solutions that adhered to healthcare policies and regulations.
SAT Prep Educator
Elite Prep
Fountain Valley, California
10.2018 - 02.2019
- Created and executed engaging lessons, which statistically improved SAT/ACT reading comprehension, writing, and problem-solving.
- Instructed and facilitated small to large classrooms on successful SAT/ACT methodologies.
- Fostered student confidence and self-efficacy, contributing to the achievement of student success goals.
Cohort Delegate & Student Diplomat
University of California, Irvine - Olive Tree Initiative
Jordan, West Bank, Israel
02.2018 - 09.2018
- Conflict mediation and narrative analysis program with one month of experiential training in New York, Washington D.C., Jordan, Israel, and the West Bank
- On the ground learning and engagement with over 80 speakers, including: political leaders, NGO's, Religious leaders, and citizens within Israel and the West Bank
- Critical analyzation and holistic solution building to diminish the active Israel/Palestine conflict
Launch Team Intern
Uganda Village Project
Naluko, Uganda
06.2018 - 08.2018
- Lived and worked with a cross cultural team in rural Uganda for nine weeks to educate, mobilize, and sensitize citizens on how to prevent, manage, and improve: HIV/AIDS, Malaria, WASH, family planning, and fistula
- Mobilized over 1,000 village inhabitants to end of term health fair screening and treatment for Malaria, STI, and cervical cancer
- Reached over 650 villagers in over 13 sensitizations and focus groups
- Surveyed over 169 village households on pressing public health concerns
- Quantitatively and qualitatively analyzed all survey data in low resource setting
- Constructed final village report regarding malaria, family planning, obstetric fistula, WASH, and HIV
- Integrated and personally connected with the community, allowing my village team to have a greater health outreach
- Responsible for overseeing and co-leading focus groups for men's reproductive health
- Awarded Best Dancer and Craziest Muzungu (foreigner) by UVP peers
Public Health Honors Research
University of California, Irvine - Department of Public Health
Irvine, California
07.2017 - 05.2018
- Conducted an IRB approved UCI funded individual original research study regarding stimulant abuse in young adults, culminating in an honors thesis
- Constructed an original four-part survey to include multiple validated scales, as well as open ended, behavioral, and demographic responses
- Recruited and distributed over 300 surveys to target population
- Quantitatively analyzed all survey responses in SPSS using cross-tabulations, novas, descriptive statics, and independent T-tests
- Qualitatively analyzed all open ended responses through inductive coding
- Disseminated research findings in an oral presentation at undergraduate research symposium
- Research findings were quoted in an official front page UCI expose to illuminate the problem of non-medical prescription stimulant abuse
Public Health Practicum
University of Botswana - Department of Public Health
Gaborone, Botswana
07.2016 - 12.2016
- Selected for abroad undergraduate program that included course curriculum, research, and practical Public Health application within Botswana
- Conducted long term culminating projects to critique and improve the federal healthcare system, including a proposal for sustainable electronic medical records to improve continuity of patient care
- Observed and shadowed physicians in 12 different rural clinics throughout the country to understand local variances in practice
- Attended meetings with government officials regarding national epidemiology and healthcare administration
Youth Leader
Baylor Youth HIV Support Center & Clinic
Gaborone
10.2016 - 11.2016
- Obtained confidentiality training and clearance to handle vulnerable populations and sensitive health data
- Assisted in parent outreach to strengthen health awareness and maintenance of ART (antiretroviral therapy)
- Offered social support and health information to program recipients, while mentoring young adults
Student Caller
UC Irvine Telephone Outreach Program
Irvine, California
10.2015 - 05.2016
- Responsible for initiating contact, guiding client donations, and engaging alumni.
- Recognized for excellent donor relations.
- Consistently met and exceeded program standards.
Education
Master of Science - Global Health
University of Copenhagen (KU)
Copenhagen, Denmark05-2024
BA Sociology - BA Public Health Policy
University of California, Irvine (UCI)
Irvine, CA06.2018
Skills
- Project management
- Risk management
- Data analysis
- Health Policy
- Conflict resolution
- Cultural competency
Certification
- 2018, Global & International Sociology, Department of Sociology, University of California, Irvine
- 2018, Social Problems & Public Policy, Department of Sociology, University of California, Irvine
Timeline
Operations Coordinator
ProTection IT MSP
12.2019 - 09.2021
Health Associate
TouchCare LLC
04.2019 - 09.2019
SAT Prep Educator
Elite Prep
10.2018 - 02.2019
Launch Team Intern
Uganda Village Project
06.2018 - 08.2018
Cohort Delegate & Student Diplomat
University of California, Irvine - Olive Tree Initiative
02.2018 - 09.2018
Public Health Honors Research
University of California, Irvine - Department of Public Health
07.2017 - 05.2018
Youth Leader
Baylor Youth HIV Support Center & Clinic
10.2016 - 11.2016
Public Health Practicum
University of Botswana - Department of Public Health
07.2016 - 12.2016
Student Caller
UC Irvine Telephone Outreach Program
10.2015 - 05.2016
Master of Science - Global Health
University of Copenhagen (KU)
BA Sociology - BA Public Health Policy
University of California, Irvine (UCI)
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