Kevin Perez
El Monte
Summary
Proven leader in the food service industry, with a track record of enhancing customer satisfaction at Shogun through exceptional service and effective complaint resolution. Skilled in team collaboration and quality control, I excel in fast-paced environments, ensuring high standards of cleanliness and food quality. My strong work ethic and tenacity set me apart.
Overview
4
4
years of professional experience
Work History
Server
Shogun Restaurant Japanese Steak House
07.2023 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of food.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Shift Leader
Carl's Jr
03.2021 - 04.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Kitchen Lead
Chipotle Mexican Grill
10.2022 - 01.2023
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Ensured consistent quality in all food served/prepped by implementing standardized recipes and portion control measures.
- Fostered a positive work environment, promoting teamwork and open communication among staff.
Education
High School Diploma -
Rosemead High School
Rosemead, CA06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Memory retention
- Menu memorization
- Team collaboration
- Quality control
Languages
Spanish
Full Professional
Timeline
Server
Shogun Restaurant Japanese Steak House
07.2023 - Current
Kitchen Lead
Chipotle Mexican Grill
10.2022 - 01.2023
Shift Leader
Carl's Jr
03.2021 - 04.2023
High School Diploma -
Rosemead High School
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