Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Ong

Montreal,QC

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Overview

9
9
years of professional experience

Work History

Restaurant Waiter

Sushi Taketa
Pierrefonds, Quebec
05.2023 - Current
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Participated in banquets or catering functions held outside restaurant premises.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Took accurate food and drink orders, using a POS ordering software system.

Security Officer

Garda World
Montreal, Quebec
10.2021 - 03.2023
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Confirmed visitor identification prior to granting entry into the building.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Responded to alarms and conducted investigations as required.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.

Restaurant Waiter

Cora Dejeuner
Montreal , Quebec
09.2019 - 06.2021
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Greeted customers, provided menus and answered questions about menu items.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .

Restaurant Waiter

Seoul Chako
Montreal , QC
06.2015 - 09.2018
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Participated in banquets or catering functions held outside restaurant premises.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.

Education

High School Diploma -

James Lyng Adult Education Centre
Montréal, QC
07-2021

DEP - Motor Vehicle Body Repair Technician Foundation

CFP De Verdun
Montreal, QC

Skills

  • Food presentation
  • Order Taking
  • Service Quality
  • Menu knowledge
  • Table Setting
  • Wine pairing

Timeline

Restaurant Waiter

Sushi Taketa
05.2023 - Current

Security Officer

Garda World
10.2021 - 03.2023

Restaurant Waiter

Cora Dejeuner
09.2019 - 06.2021

Restaurant Waiter

Seoul Chako
06.2015 - 09.2018

High School Diploma -

James Lyng Adult Education Centre

DEP - Motor Vehicle Body Repair Technician Foundation

CFP De Verdun

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