Heating Service Technician
Carmichael Engineering Ltd
- Performed emergency repairs after-hours when necessary, demonstrating dedication to client needs while preserving their comfort.
- Expedited problem resolution by effectively troubleshooting issues related to heating systems malfunctioning.
- Delivered accurate cost estimates to clients for repair or installation projects, ensuring transparency throughout the process.
- Achieved high levels of customer retention by providing proactive system check-ups that prevented potential issues from escalating into costly problems.
- Maintained detailed records of work performed on each job site, streamlining communication within the organization.
- Enhanced customer satisfaction by diagnosing and repairing HVAC systems promptly and efficiently.
- Ensured safety compliance, conducting thorough inspections of gas lines and ventilation systems.
- Consistently met or exceeded performance metrics, resulting in increased responsibility and positive feedback from supervisors.
- Adhered to all safety protocols during installations or repairs, resulting in zero workplace accidents or injuries reported during tenure as a Heating Service Technician.
