Kevin Nisperos
Scarborough,ON
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
17
17
years of professional experience
Work History
Business Development Associate / General Foreman
Scafom North America
08.2013 - Current
- Improved sales documents with cut and paste feature.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed new opportunities by effectively communicating product lines to leading international corporations.
- Negotiated contracts and closed sales with new and existing clients.
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
- Engaged with customers to build business relationships.
- Expanded client base by identifying and pursuing new business opportunities and building strong relationships with potential clients.
Scaffold Apprentice to General Foreman
Scafom North America
08.2013 - 07.2023
- Increased project efficiency by coordinating with cross-functional teams to ensure smooth scaffolding installations and dismantling processes.
- Reduced downtime on projects by effectively managing labor resources and ensuring timely completion of tasks.
- Ensured compliance with OSHA regulations, maintaining a safe work environment for all employees.
- Facilitated communication between team members, fostering a collaborative work atmosphere that improved overall productivity.
- Mentored junior foremen, imparting valuable industry knowledge and best practices to the next generation of leaders in the field.
- Enhanced job site safety by implementing strict scaffold inspection protocols and conducting regular audits.
- Assembled, erected and dismantled scaffolding structures to meet project needs.
- Trained new employees on proper safety procedures for working on scaffolding.
Motivator
Goodlife Health Clubs 24/7
01.2007 - 11.2022
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained up-to-date knowledge of product and service changes.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Investigated and resolved accounting, service and delivery concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Delivered prompt service to prioritize customer needs.
Education
Red Seal Carpenter - Carpentry Framing And Forming Foundation
College Of Carpenters
Vaughan, ONHigh School Diploma -
Francis Libermann Catholic High School
Toronto, ON06.2005
Skills
- Business-to-Customer Expertise
- Marketing
- Public Presentations
- Acquire New Business
- Project Management
- Staff Training
Timeline
Business Development Associate / General Foreman
Scafom North America
08.2013 - Current
Scaffold Apprentice to General Foreman
Scafom North America
08.2013 - 07.2023
Motivator
Goodlife Health Clubs 24/7
01.2007 - 11.2022
Red Seal Carpenter - Carpentry Framing And Forming Foundation
College Of Carpenters
High School Diploma -
Francis Libermann Catholic High School
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