Kevin Nguyen
Toronto,ON
Summary
To seek and maintain full-time or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Memory Express
04.2023 - 07.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Renovator Assistant
Nguyen’s Construction
09.2019 - 03.2022
- Removed broken or damaged flooring and laid down new floors.
- Smoothed, sanded, primed and painted walls.
- Cleaned and disposed of debris to maintain safe and clean working environment.
- Completed all aspects of painting tasks by spraying, rolling, brushing and cutting.
Grocer
No Frills
11.2018 - 06.2019
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Orchestrated performance-oriented environment by closely supporting team members.
Education
High School Diploma - OSSD -
West Humber Collegiate Institute
Toronto, ONDiploma - Police Foundations
Humber College
Toronto, ON04.2022
Skills
- Active Listening
- Interpersonal Skills
- Customer Satisfaction
- CPR Certified
- Emergency Response
- Critical Thinking
Certification
- Individual Security Guard License
- Standard First Aid & CPR/AED level C
Timeline
Customer Service Representative
Memory Express
04.2023 - 07.2023
Renovator Assistant
Nguyen’s Construction
09.2019 - 03.2022
Grocer
No Frills
11.2018 - 06.2019
High School Diploma - OSSD -
West Humber Collegiate Institute
Diploma - Police Foundations
Humber College
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