Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Mong

Irvine

Summary

Dynamic Sr. Principal Program Manager with a proven track record at NortonLifeLock, driving $5M annual growth through innovative conversion strategies. Expert in Agile methodologies and cross-functional team leadership, I excel in operational reporting and mentoring, achieving a 30% boost in engineering throughput while enhancing user experience across 20M+ accounts.

Overview

2022
2022
years of professional experience

Work History

Sr. Principal Program Manager

NortonLifeLock (formerly Symantec)
Culver City
11.2020 - 03.2021
  • Led initiatives that grew Norton Web and LOEM trialwares by $5M annually through improved conversion strategies.
  • Served dual roles as Product Owner and Scrum Master; removed engineering blockers and drove Agile delivery.
  • Streamlined authentication workflows across 20M+ user accounts to enhance UX and reduce friction.
  • Developed and presented operational metric dashboards, leading to a 30% boost in engineering throughput.
  • Reduced client onboarding time from 2 weeks to 3 days by automating Norton Secure Login integration.
  • Mentored junior program managers via the internal NVEST mentorship program.

Sr. Principal Program Manager

NortonLifeLock (formerly Symantec)
07.2012 - 11.2019
  • Directed the build and adoption of Norton Secure Login (20M+ users) as a unified identity provider.
  • Led the seamless user account merge between Norton and LifeLock (4M+ users) post-acquisition with zero downtime.
  • Championed GDPR readiness across the Consumer Business Unit, partnering with Legal and Compliance.
  • Delivered detailed operational reports to executive leadership, highlighting risks and program status.

Principal Program Manager

NortonLifeLock (formerly Symantec)
01.2009 - 07.2012
  • Managed delivery of backend services enabling threat intelligence (email, file, and URL reputations) across Norton.
  • Oversaw synchronization services and messaging infrastructure for Norton ecosystem.

Sr. Software Development Manager

NortonLifeLock (formerly Symantec)
07.2007 - 01.2009
  • Directed a team of 20+ engineers across two geos, delivering high-impact consumer software on Windows and Mac.
  • Oversaw product releases generating over $1B in revenue, maintaining high quality and timely delivery.

Development Manager, Development Supervisor, Sr. Software Engineer, Software Engineer

Symantec

Education

Bachelor of Science - Computer Science and Engineering

University of California, Los Angeles (UCLA)
01.2000

Skills

  • Agile / Scrum / Kanban
  • Program & Project Lifecycle Management
  • Cross-functional Team Leadership
  • Software Development Lifecycle (SDLC)
  • Metrics & Performance Reporting
  • Stakeholder Communication
  • Risk & Issue Management
  • Jira, Confluence, ServiceNow
  • Identity management
  • Stakeholder engagement
  • Cross-functional collaboration
  • Mentoring junior staff
  • Change management
  • Agile methodology
  • Risk assessment
  • Operational reporting
  • Strategic planning
  • Organizational development
  • Process improvements

Timeline

Sr. Principal Program Manager

NortonLifeLock (formerly Symantec)
11.2020 - 03.2021

Sr. Principal Program Manager

NortonLifeLock (formerly Symantec)
07.2012 - 11.2019

Principal Program Manager

NortonLifeLock (formerly Symantec)
01.2009 - 07.2012

Sr. Software Development Manager

NortonLifeLock (formerly Symantec)
07.2007 - 01.2009

Development Manager, Development Supervisor, Sr. Software Engineer, Software Engineer

Symantec

Bachelor of Science - Computer Science and Engineering

University of California, Los Angeles (UCLA)

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Kevin Mong