Kevin Molina
San Pedro
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by surpassing team goals at Alley Cat Store. Adept in sales strategy development and problem-solving, I excel in teamwork and fostering collaboration. Achieved significant inventory waste reduction, showcasing my ability to multitask and manage time efficiently.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 6 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Manager's Assistant
Alley Cat Store
04.2015 - Current
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Fitness Technician
Mass Movement Inc.
03.2022 - 07.2024
- Assembly line production
- over sight quality control on gym equipment
- palletize and ship out orders to specifications
- full on site gym assembly, working with contractors to meet the needs of clients request such as equipment placement and maintenance
- on call emergency repair services for all gyms,orange theory, pilates, equinox, Eos, Crunch Etc.
- delivery and installation of all gym equipment across the U.S
Assistant Food and Beverage Manager
Rolling Hills Country Club
05.2019 - 08.2021
- Reduced waste and controlled inventory levels by implementing effective purchasing strategies and proper storage procedures.
- Assisted in menu development, incorporating seasonal ingredients and trending flavors to appeal to a diverse clientele.
- Partnered with marketing teams to create promotional materials that highlighted new menu items or limited-time offers designed to attract guests'' attention.
- Collaborated with executive management to develop strategic plans for improving overall guest experience at the establishment.
Assistant Manager
Speedway Gas Station
04.2016 - 01.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Manager
The Marina Bar&grill
02.2011 - 07.2013
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
Education
Associate Degree Business And Management - Agricultural Business And Management
Los Angeles Harbor College
Wilmington, CA06-2022
GED -
Angels Gate H.S
3601 S Gaffey St, San Pedro05-2016
Skills
- Sales presentations
- Sales strategy development
- Territory management
- Sales pipeline management
- Teamwork and collaboration
- Multitasking and time management
- Problem-solving
- Fast learner
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Documented and resolved website development which led to more consistent sales throughout the year.
- Created a company-wide, comprehensive training program for all sales team members.
Certification
- Adobe Certified Expert (ACE) - Adobe.
- Excel Expert Certification – Microsoft Office Specialist Program.
Languages
Spanish
Full Professional
Timeline
Fitness Technician
Mass Movement Inc.
03.2022 - 07.2024
Assistant Food and Beverage Manager
Rolling Hills Country Club
05.2019 - 08.2021
Assistant Manager
Speedway Gas Station
04.2016 - 01.2018
Sales Manager's Assistant
Alley Cat Store
04.2015 - Current
Manager
The Marina Bar&grill
02.2011 - 07.2013
- Adobe Certified Expert (ACE) - Adobe.
- Excel Expert Certification – Microsoft Office Specialist Program.
Associate Degree Business And Management - Agricultural Business And Management
Los Angeles Harbor College
GED -
Angels Gate H.S
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