Kevin Miller
Burlington
Summary
At Hydro One Networks, I excelled as a Supervisor, enhancing team productivity and customer satisfaction through expert mentorship and operational efficiency management. My leadership not only improved safety standards significantly but also fostered a culture of continuous improvement and goal achievement, showcasing my blend of hard and soft skills.
In the last 20 years at Hydro One I have been working with Transmission Lines in that time we have done many different projects :
_ many large voltage conversion projects
_ Installing poles , setting up tension and Pulling machine sites , Tension Stringing
_ Tower Mtce , tensioning and retorquing,Insulator changes
_ Tower assembly off site and flew them in with a Helicopter
_ off-road Right Of Way work , Rebuild 115Kv
structures in Kenora
_ Tower climbing inspections ,refurbishing
_ held work protection for jobs from 44Kv - 230 Kv
_
Overview
20
20
years of professional experience
Work History
Supervisor
Hydro One Networks
09.2000 - 11.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Developed and implemented training program for new hires, accelerating their time to full productivity.
- Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
Education
High School Diploma -
Mayfield S.S.
Bramalea ON06-1976
Skills
- Mentorship Development
- Goal oriented
- Team Leadership
- Customer service
- Operational Efficiency Management
- Performance Evaluation
- Staff supervision
- Safety Management
Languages
English
Timeline
Supervisor
Hydro One Networks
09.2000 - 11.2020
High School Diploma -
Mayfield S.S.
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