Summary
Overview
Work History
Education
Skills
Extracurriculars
Timeline
Generic

Kevin Mercado

San Francisco,CA

Summary

Strategic Account Executive with experience in software, hardware, outbound and channel sales. Earn trust from customers by adding value up front and understanding their unique business. Solve problems with relevant products and act as a thought leader to customers.

Overview

8
8
years of professional experience

Work History

Growth Business Account Executive

Salesforce
02.2022 - Current
  • Selling as a trusted advisor to the C-Suite at 20 high tech companies across California
  • Running in person meetings with clients on a weekly basis to strengthen customer relationships
  • Diligently researching customers' businesses to understand their processes and pains
  • Leading thorough discovery to get wider and higher in org chart of each account

Strategic Account Executive

Cisco Meraki
02.2018 - 01.2022
  • Prospected, qualified, demoed, negotiated and closed sales virtually for Public Sector, Ohio
  • Over achieved goals by establishing strong relationships with Superintendents and IT Directors
  • Demonstrated team selling with an average of 5 separate internal teams on each deal
  • Rookie of the Quarter Award, Rookie of the Year Award, Winner's Circle Recipient, Top Biller

Account Development Representative - Field

Cisco Meraki
03.2017 - 02.2018
  • Qualifying leads, uncovering cross sell and upsell opportunities, and generating pipeline
  • Running outbound campaigns to generate business
  • Demoing at multiple conferences across West Coast

Account Manager

AT&T
07.2016 - 10.2016
  • Sold over $60,000 of AT&T services door-to-door across the Bay Area
  • Maintained highest customer retention rate in Berkeley office and knocked 150 doors per day
  • Average deal size of $140.00 per month for 24 months: $3,360.00

Education

Bachelor of Science - Environmental Economics

University of California, Berkeley
2016

Skills

  • Team Selling
  • Prospecting
  • Relationship Building
  • Software Contracting
  • Thought Leadership
  • Coachability

Extracurriculars

Eagle Scout, Boy Scouts of America - Led Boy Scout Troop 73 for six months, planned and guided six multi-day camp outings, and led weekly meetings. Organized a used bike drive for a non-profit organization, generating over one hundred donated bicycles.

President of Students for Hip Hop at UC Berkeley (08/2014-05/2016) - Coordinated ten local concerts, managed communication between the university and the club, planned workshops for students, recruited members, ran weekly meetings.

Timeline

Growth Business Account Executive

Salesforce
02.2022 - Current

Strategic Account Executive

Cisco Meraki
02.2018 - 01.2022

Account Development Representative - Field

Cisco Meraki
03.2017 - 02.2018

Account Manager

AT&T
07.2016 - 10.2016

Bachelor of Science - Environmental Economics

University of California, Berkeley

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Kevin Mercado