Kevin McGlinchey
Anaheim
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Manager/Shop Foreman
Tuttle Click Ford
02.2022 - 04.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- 40 years experience Diesel and Gasoline engines, manual transmission and rear axle.
- Maintained parts inventory
- Well documented repair orders stating cause of failure with diagnostic procedures performed and parts used to repair the concern.
- Warranty Administrator. Correcting and processing claims
- 40 years of training automotive technicians.
Shop Foreman
Norm Reeves Ford
05.2019 - 02.2022
- Used hand and power tools, equipment, and instruments accurately.
- Oversaw maintenance and repair of shop equipment.
- Trained and coached employees to improve performance and skills.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Directed daily operations of team of 25 technicians and shop professionals.
- Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
- Ensured high-quality workmanship by closely monitoring team performance and providing constructive feedback.
- Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
Lead Diesel Technician
Star Ford Lincoln
06.2010 - 05.2019
- Enhanced equipment reliability by performing preventive maintenance and timely repairs on diesel engines.
- Implemented quality control measures to minimize rework, saving time and resources while maintaining high standards for repairs.
- Established strong relationships with vendors, ensuring timely delivery of parts needed for repairs and consistent inventory levels.
- Led cross-functional teams on major projects involving engine overhauls or extensive system upgrades, achieving successful outcomes within tight deadlines.
- Maintained safety compliance within the workshop, conducting regular inspections and addressing potential hazards proactively.
- Achieved high customer satisfaction ratings with prompt and accurate diagnosis of issues in diesel engines.
- Fostered a culture of teamwork by effectively communicating with colleagues, management, and clients to ensure seamless operations within the workshop.
- Developed comprehensive documentation of work orders using software systems for accurate record-keeping purposes.
- Mentored junior technicians, fostering a collaborative environment that improved overall team performance.
- Troubleshot systems, traced problems and diagnosed root causes.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Performed vehicle lubrication and DOT safety inspections.
- Removed components and completed repairs or installed new replacements.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Completed warranty services and submitted required paperwork.
- Inspected [Vehicles] for repair and maintenance needs.
- Replaced parts such as belts, hoses and motors on different systems.
- Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.
- Assessed engines to inform preventive maintenance work.
- Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
- Diagnosed mechanical problems for repair or replacement.
- Serviced and maintained engines by performing regular oil and filter changes.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Conducted full operational compliance inspections before releasing vehicles for use.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Collaborated with other mechanics to inspect diesel engines for signs of damage.
- Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Changed faulty or damaged fuel injectors, air filters and spark plugs in diesel engines.
- Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
- Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory.
- Determined cost-effective solutions to mechanical issues, saving company money.
- Checked completed repairs in buses and trucks, confirming correct servicing procedures.
- Organized test drives in buses and trucks to identify needed repairs.
Lead Gasoline and Diesel Technician
Sunrise Ford
06.1995 - 06.2010
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed vehicle lubrication and DOT safety inspections.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
- Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Refined diagnostic skills across various diesel engine models, ensuring accurate identification of underlying issues for targeted repairs.
- Boosted shop productivity by maintaining a clean, organized work environment and properly utilizing equipment and tools.
- Inspected [Vehicles] for repair and maintenance needs.
- Maintained up-to-date knowledge of industry trends and advancements through regular participation in ongoing professional development courses.
- Increased customer satisfaction levels through prompt and effective communication regarding repair progress and timelines.
- Completed warranty services and submitted required paperwork.
- Collaborated with team members on complex repair tasks, resulting in improved workflow efficiency.
- Removed components and completed repairs or installed new replacements.
- Provided exceptional customer service by addressing concerns promptly and offering clear explanations of required repairs or services.
- Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.
- Replaced parts such as belts, hoses and motors on different systems.
- Contributed to workshop profitability by identifying upsell opportunities for additional repairs or preventive maintenance services.
- Minimized potential damage from electrical system malfunctions through diligent inspection, identification, and resolution of wiring issues.
- Reduced vehicle downtime by implementing efficient preventive maintenance procedures for diesel engines.
- Enhanced workshop safety through consistent adherence to established protocols and guidelines.
- Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
- Developed expertise in electronic control systems, enabling accurate troubleshooting of advanced diesel engine issues.
- Expedited repair turnaround times with the ability to analyze complex mechanical problems and develop appropriate solutions efficiently.
- Ensured compliance with emission standards through the meticulous inspection and servicing of exhaust after-treatment systems.
- Assessed engines to inform preventive maintenance work.
- Contributed to business growth by consistently receiving positive feedback from satisfied clients.
- Conducted safety inspections to comply with regulations, enhancing workplace safety.
- Facilitated smoother operations, meticulously documenting repair and maintenance logs.
- Minimized downtime by efficiently managing inventory of essential repair parts.
- Enhanced diagnostic accuracy by keeping abreast of and employing latest tech tools.
- Enhanced team productivity, leading workshops on latest diesel technology advancements.
- Fostered culture of continuous improvement, initiating feedback loops with team.
- Ensured operational efficiency by conducting regular maintenance on diesel engines.
- Streamlined repair processes, introducing innovative troubleshooting techniques.
- Elevated customer satisfaction, providing clear, concise explanations of complex repairs.
- Reduced engine failures, performing comprehensive diagnostics and repairs.
- Improved team skill sets, mentoring junior technicians in advanced repair techniques.
- Achieved significant reduction in repair turnaround times by optimizing workflow processes.
- Delivered high-quality repair services, adhering strictly to manufacturer guidelines and specifications.
- Played pivotal role in emergency breakdown services, swiftly restoring functionality to critical vehicles.
- Cultivated strong client relationships, offering personalized service recommendations.
- Reduced environmental impact with implementation of eco-friendly disposal methods for hazardous materials.
- Boosted fuel efficiency for fleet, through detailed engine tuning and adjustments.
- Serviced and maintained engines by performing regular oil and filter changes.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Diagnosed mechanical problems for repair or replacement.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
- Determined cost-effective solutions to mechanical issues, saving company money.
- Collaborated with other mechanics to inspect diesel engines for signs of damage.
- Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
- Checked completed repairs in buses and trucks, confirming correct servicing procedures.
- Conducted full operational compliance inspections before releasing vehicles for use.
- Organized test drives in buses and trucks to identify needed repairs.
- Executed tune-ups on diesel engines by adjusting valves and setting engine timing.
- Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Changed faulty or damaged fuel injectors, air filters and spark plugs in diesel engines.
Heavy Line Mechanic
Vista Ford
06.1990 - 05.1995
- Mentored junior mechanics in diagnostic techniques, repair procedures, customer service skills, fostering a positive learning environment.
- Optimized workflow within the shop by delegating tasks based on individual skill sets and expertise.
- Drove continuous improvement in repair processes by thoroughly analyzing problem areas and implementing effective solutions.
- Completed engine overhauls to extend the lifespan of heavy equipment, saving clients from costly replacements.
- Removed worn or faulty components for replacement or repair.
- Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
- Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
- Selected hand tools, power tools and precision measuring instruments according to task requirements.
- Repaired and replaced engine parts such as pistons, cylinders and liners to restore function.
- Maintained meticulous records of all repair work that was made to machines and equipment.
- Read and understood technical drawings, schematics, and manuals in order to make accurate updates.
- Reassembled and tested equipment after repairs to verify function and performance.
- Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
- Fabricated and installed custom parts and components to meet specific equipment needs.
- Developed preventative maintenance plans to limit operational disruption.
- Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
- Read and interpreted technical manuals for troubleshooting and repair purposes.
- Collaborated with team of technicians to complete projects and meet deadlines.
Heavy Line Mechanic
Los Feliz Ford
02.1985 - 06.1990
- Revitalized aging fleets through comprehensive refurbishment programs that included engine rebuilds, transmission overhauls, suspension upgrades, painting bodywork.
- Mentored junior mechanics in diagnostic techniques, repair procedures, customer service skills, fostering a positive learning environment.
- Reduced downtime for critical machinery by promptly diagnosing and repairing malfunctions in hydraulic systems, engines, and electrical components.
- Championed environmental responsibility within the workplace through proper disposal of hazardous materials and recycling of used parts.
- Met rigorous deadlines for client projects while maintaining consistent quality across all completed jobs.
- Maintained a high level of customer satisfaction through clear communication about repair timelines and expected costs.
- Optimized workflow within the shop by delegating tasks based on individual skill sets and expertise.
- Drove continuous improvement in repair processes by thoroughly analyzing problem areas and implementing effective solutions.
- Expanded knowledge of industry best practices through regular participation in training seminars and workshops.
- Assisted customers in selecting appropriate replacement parts based on their needs and budget constraints.
- Completed engine overhauls to extend the lifespan of heavy equipment, saving clients from costly replacements.
- Streamlined communication between mechanics and management by maintaining detailed service records for each piece of equipment serviced.
- Collaborated with team members to complete complex repairs quickly and accurately, minimizing customer wait times.
- Removed worn or faulty components for replacement or repair.
- Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
- Troubleshot equipment malfunctions utilizing diagnostic tools and technical manuals.
- Analyzed malfunctioning equipment and determined type of repairs required.
- Selected hand tools, power tools and precision measuring instruments according to task requirements.
- Repaired and replaced engine parts such as pistons, cylinders and liners to restore function.
- Maintained meticulous records of all repair work that was made to machines and equipment.
- Read and understood technical drawings, schematics, and manuals in order to make accurate updates.
- Reassembled and tested equipment after repairs to verify function and performance.
- Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
- Fabricated and installed custom parts and components to meet specific equipment needs.
- Developed preventative maintenance plans to limit operational disruption.
- Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
- Read and interpreted technical manuals for troubleshooting and repair purposes.
- Collaborated with team of technicians to complete projects and meet deadlines.
Education
No Degree - Automotive Repair
Pasadena City College
Pasadena, CAHigh School Diploma -
La Canada High School
La Cañada Flintridge, CASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Cross-functional teamwork
- Policy implementation
- Conflict resolution
- Schedule preparation
- Workforce management
- Performance evaluations
- Negotiation
- Product management
- Key performance indicators
- Expectation setting
- Emergency response
- Clear communication
- Safety procedures
- Coaching and mentoring
- Work prioritization
- Policy and procedure development
- Inventory management
- Teamwork and collaboration
- Effective communication
- Problem resolution
- Positive attitude
- Adaptability and flexibility
- Attention to detail
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Team development
- Work Planning and Prioritization
- Managing operations and efficiency
- Training and development
- Employee coaching and mentoring
- Professional and courteous
- Negotiation and conflict resolution
- Good judgment
- Active listening
- Process improvement
- Schedule management
- Employee development
- Problem-solving aptitude
Accomplishments
- Over years experience with Ford Diesel and Gasoline products as a Technician, Service Writer, Shop Foreman/Manager.
- Supervised a crew of 30 Technicians
- Highly documented repair orders with the diagnostic procedures with cause of failure and parts replaced.
- Processed warranty repairs with all the correct documentation with concern, cause and correction with causal part and condition.
- Keeping all the technician's training up to date.
- Resolving problems with keeping high moral in the shop.
- Helping the technicians with the problem vehicles.
- Making sure the shop is safe and complies to OSHA.
- Making sure the technician's safety training is current.
- Technician meetings to address any concerns that are in the shop.
Certification
- Certified Diesel Master, Ford Motor Company
- HVAC Training
- Electrical Training
- Manual Transmission Training
- Rear Axle Training
- Electrical Training
Languages
English
Professional Working
Timeline
Manager/Shop Foreman
Tuttle Click Ford
02.2022 - 04.2025
Shop Foreman
Norm Reeves Ford
05.2019 - 02.2022
Lead Diesel Technician
Star Ford Lincoln
06.2010 - 05.2019
Lead Gasoline and Diesel Technician
Sunrise Ford
06.1995 - 06.2010
Heavy Line Mechanic
Vista Ford
06.1990 - 05.1995
Heavy Line Mechanic
Los Feliz Ford
02.1985 - 06.1990
No Degree - Automotive Repair
Pasadena City College
High School Diploma -
La Canada High School
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