Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kevin McConnell

Winnipeg

Summary

Dynamic Owner/Operator at McConnell Electric with a proven track record in operations management and customer service excellence. Enhanced client satisfaction through innovative service protocols and efficient inventory systems. Skilled in staff training and development, fostering a reliable team that consistently meets high standards of service delivery.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Owner/Operator

McConnell Electric
04.2009 - 07.2025
  • Managed daily operations and ensured smooth workflow in business activities.
  • Developed customer service protocols to enhance client satisfaction and retention.
  • Implemented inventory management systems to track product availability efficiently.
  • Trained new employees on operational procedures and company policies.
  • Coordinated marketing efforts to increase brand awareness within the local community.
  • Conducted quality control checks to maintain high standards of service delivery.
  • Adapted quickly to changing business needs and implemented innovative solutions.
  • Oversaw financial transactions, ensuring accuracy in cash handling and reporting.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.

Electrician

V&A Electric
08.2004 - 04.2009
  • Installed electrical systems in residential and commercial buildings to meet regulatory standards.
  • Conducted routine maintenance and troubleshooting on electrical equipment to ensure optimal functionality.
  • Collaborated with contractors to coordinate installation schedules and project timelines effectively.
  • Mentored junior electricians, providing guidance on safety protocols and best practices in the field.
  • Implemented energy-efficient solutions that improved system performance and reduced operational costs.
  • Ensured compliance with local codes by conducting thorough inspections of completed work.
  • Utilized advanced diagnostic tools to identify and resolve electrical issues promptly and accurately.
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
  • Coordinated with other tradespeople seamlessly during large-scale installations or renovations to ensure smooth project progressions.

Education

Red Seal Electrical - Electrical

Red River College of Applied Arts, Science And Technology
Winnipeg
04-2008

High School Diploma -

Oak Park High
Winnipeg, MB
06-2000

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Staff training and development
  • Staffing
  • Operations oversight
  • Inventory management
  • Payroll processing
  • Dependable and reliable
  • Customer service

Languages

English

Certification

-CPR First Aid

-Arial Lift Certifiacate

-WHIMIS

Timeline

Owner/Operator

McConnell Electric
04.2009 - 07.2025

Electrician

V&A Electric
08.2004 - 04.2009

Red Seal Electrical - Electrical

Red River College of Applied Arts, Science And Technology

High School Diploma -

Oak Park High

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Kevin McConnell