Kevin Martinez
Los Angeles
Summary
Dynamic hospitality professional with extensive experience at Rao’s, excelling in customer service and responsible alcohol service. Proven ability to multitask and maintain cleanliness in high-pressure environments. Recognized for enhancing guest experiences through effective communication and suggestive selling, ensuring satisfaction and loyalty. Highly reliable team player committed to operational excellence.
Overview
10
10
years of professional experience
Work History
Bartender
Rao’s
Hollywood, CA
04.2025 - Current
- Prepared and served cocktails, ensuring adherence to quality standards.
- Managed inventory, tracking stock levels for timely replenishment.
- Assisted in training new staff on cocktail preparation and bar service protocols.
- Maintained cleanliness and organization of the bar area for optimal service efficiency.
Expo
Rao’s
10.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Food Runner
Rao’s
Hollywood, CA
10.2015 - Current
- Delivered food orders promptly to ensure customer satisfaction and efficient service.
- Collaborated with kitchen staff to maintain accurate order flow and timely delivery.
- Assisted in maintaining cleanliness and organization of dining areas during busy shifts.
- Adapted quickly to changing priorities in a fast-paced restaurant environment.
- Monitored dining area for guest needs, ensuring prompt attention and service consistency.
- Implemented effective communication strategies to enhance teamwork among staff members.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Server
Rao’s
Hollywood
08.2016 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Coordinated food and beverage orders with kitchen staff efficiently.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted guests with menu selections, enhancing overall dining experience.
Expo
Cento Pasta Bar
Los Angeles, CA
03.2025 - Current
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma - General Education
Edward R Royal Learning Center
Los Angeles, CA03.2013
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Handling difficult customers
- Cash register operation
- Menu memorization
- Hospitality service expertise
- Memory retention
- Suggestive selling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bartender
Rao’s
04.2025 - Current
Expo
Cento Pasta Bar
03.2025 - Current
Server
Rao’s
08.2016 - Current
Expo
Rao’s
10.2015 - Current
Food Runner
Rao’s
10.2015 - Current
High School Diploma - General Education
Edward R Royal Learning Center