Kevin Malone
QC
Summary
General manager with over 20 years of experience in logistic / Warehousing management, operational oversight, team leadership, efficiency optimization and strategic planning. Goal-oriented problem solver with exceptional communication skills. Increased cross-departmental performance by streamlining processes and reducing inefficiencies. Proficient at identifying and addressing problems and strategizing to achieve goals.
Overview
18
18
years of professional experience
Work History
General Manager
Remco
09.2018 - 02.2025
- Manage day to day Business and logistic's while leading seven 7 subordinate leaders and up.
- to 273 personnel.
- Manage client product Inventory through subordinate leaders.
- Work directly with clients (electronically and on- site) to communicate quality and delivery issues.
- Review and establish production schedule priorities based on customer seasonal requirements.
- Coordinate production activities across all departments. ( logistics - ltl - long hall , cross docking and sortation )
- Work with all subordinate leaders to establish and track meaningful metrics for operational performance and continuous improvement.
- Led cross functional team to improve the Quality Management System.
- Audited existing processes, identified critical gaps, wrote flow charts/procedures/ work procedures and trained all personnel.
- Accountable for the accuracy of all quotes and proposals as it relates to operations and production activities.
- Handle customer complaints
- Investigated and implement ideas for quality improvement, increased productivity and cost reduction.
- Managed documentation of and training on production procedures and work instructions.
- Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
- Recommended and executed quality improvements for production and product quality.
- Drove daily production activities with effective communication and leadership.
- Escalated safety and quality issues and initiated remedial actions promptly.
Director of Operations
GTI
03.2011 - 09.2018
- cost, delivery, proposals, meeting all technical requirements and keeping stakeholders informed.
- Led cross-functional team consisting of configuration management, contracts, quality assurance, and production control to develop vendor base for production.
- Prepared Manufacturing Readiness plan for production including capacity plan and targeted performance metrics.
- Developed customer relationship through timely issue and complaint resolution.
- Directed planning, budgeting, vendor selection and quality assurance efforts.
- Defined clear targets and objectives and communicated them to other team members.
- Supervised the work of 83 team members, offering constructive feedback on their work performance.
- Defined clear targets and objectives and communicated them to other team members.
- Coordinated design meetings and decisions across 4 internal departments and teams.
- Assessed vendor products and maintained positive vendor relations.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Operations Manager
Lafarge Cement
montreal
04.2007 - 02.2011
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Implemented quality control systems to boost overall product consistency and reliability.
- Developed and maintained relationships with external vendors and suppliers.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Education
Welding Trade -
Nova Center
Chateauguay, Canada09.1999
High School Diploma -
Riverside Park Academy
LaSalle, Canada06.1998
Skills
- Lead by example
- Project management
- Vendor sourcing and negotiations
- Lean manufacturing
- Logistics management
- Talented multi-tasker
- Results-oriented
- Strategic planning
- Contract management and negotiations
- Customer Oriented
- Complex problem solving
- Change Management
- Team building
- Goal setting
- Labor cost controls
- Operations oversight
Timeline
General Manager
Remco
09.2018 - 02.2025
Director of Operations
GTI
03.2011 - 09.2018
Operations Manager
Lafarge Cement
04.2007 - 02.2011
Welding Trade -
Nova Center
High School Diploma -
Riverside Park Academy
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