Kevin Lubiano
Monterrey,Mexico
Summary
Results-driven Quality Manager with expertise in process improvement, quality assurance protocols, and regulatory compliance. Known for high productivity and efficiency in task completion. Excel in leadership, communication, and problem-solving to achieve continuous improvement objectives. Committed to maintaining safety standards and enhancing product quality across operations.
Overview
13
13
years of professional experience
Work History
Quality Manager
Tata Consultancy Services
Monterrey, Nuevo León
08.2020 - Current
- Developed and implemented quality management systems to ensure compliance with customer requirements.
- Collaborated with cross-functional teams in the development of new products and processes to ensure high levels of quality are maintained throughout the design phase.
Operations Supervisor
Teleperformance
Monterrey, Nuevo León
03.2017 - 07.2020
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
Director of Strategic Alliances
Momentum BBE
Frankfurt, Alemania
12.2019 - 01.2020
- Developed and managed long-term strategic partnerships with key industry stakeholders.
Commercial Consultant
Wings Secret
Monterrey, Nuevo León
06.2018 - 11.2019
- Conducted market research to identify potential opportunities and competitive advantages.
Trainer Coordinator for Century Link (Contractor)
Teleperformance
Denver, Colorado
08.2016 - 03.2017
- Researched best practices in corporate training techniques and technologies.
- Developed and implemented comprehensive training programs for new employees.
QA Analyst
Teleperformance
Monterrey, Nuevo León
01.2016 - 03.2016
- Provided feedback to development teams regarding product performance against expected results.
- Utilized defect tracking tools such as JIRA to track issues reported during the QA process.
Financial Assistant
Natura Morboru Medicatrix
Mexico City, Mexico
05.2011 - 10.2013
- Reviewed general ledger accounts for accuracy and completeness prior to month-end closing activities.
Education
Digital Marketing Certification -
NEXTU University
11.2019
Facilitation workshop certification -
Century Link
03.2019
Lean Six Sigma Black Belt Consultant -
Alttos Group
Monterrey, NL01.2019
Business managment -
Brigham Young University
Rexburg, Idaho08.2015
Pathway English Degree -
Brigham Young University
08.2015
Technological Baccalaureate - Administrative Economic Area
Dirección General De Educación Tecnológica Industrial
07.2013
Skills
- Project Leadership Skills
- Self-Motivated
- Emotional Intelligence
- Innovation Mindset
- Focused on Talent Development
- Results- Oriented Performance
- Analytical and Critical Thinking
- Teamwork and Collaboration
Hobbies and Interests
- Six sigma
- Inteligencia de mercados
- Gestión de proyectos
- Estandarización de Procesos Internos
- Aplicación y desarrollo del modelo CANVAS
- Aplicación y desarrollo de metodología Balance Scorecard y mapas estratégicos
- Innovación de procesos
Languages
Spanish
Native/ Bilingual
English
Full Professional
Portuguese
Professional
Timeline
Quality Manager
Tata Consultancy Services
08.2020 - Current
Director of Strategic Alliances
Momentum BBE
12.2019 - 01.2020
Commercial Consultant
Wings Secret
06.2018 - 11.2019
Operations Supervisor
Teleperformance
03.2017 - 07.2020
Trainer Coordinator for Century Link (Contractor)
Teleperformance
08.2016 - 03.2017
QA Analyst
Teleperformance
01.2016 - 03.2016
Financial Assistant
Natura Morboru Medicatrix
05.2011 - 10.2013
Digital Marketing Certification -
NEXTU University
Facilitation workshop certification -
Century Link
Lean Six Sigma Black Belt Consultant -
Alttos Group
Business managment -
Brigham Young University
Pathway English Degree -
Brigham Young University
Technological Baccalaureate - Administrative Economic Area
Dirección General De Educación Tecnológica Industrial
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