Accomplished Mortgage Loan Processor with a proven track record, enhancing customer satisfaction and streamlining loan processing. Leveraged effective communication and documentation review skills to reduce errors and accelerate approvals. Demonstrated exceptional problem-solving abilities and attention to detail, significantly improving workflow efficiency and client relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sr. Loan Manager
Summit Funding Inc
08.2024 - 12.2025
Enhanced customer satisfaction with timely and accurate loan assessments, providing clear communication throughout the process.
Reduced loan processing time by implementing efficient workflow management systems.
Collaborated with underwriting teams to ensure thorough evaluation of loan applications, resulting in fewer errors and faster approval times.
Facilitated successful loan closings by coordinating closely with title companies, attorneys, and other involved parties.
Strengthened relationships with clients by providing personalized service and addressing concerns promptly.
Processed loan applications and monitored progress from start to finish.
Mortgage Loan Processor
Wholesale West Lending Inc.
12.2018 - 08.2024
Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Set up and completed loan submission packages.
Promoted a positive work environment through effective communication skills and teamwork initiatives.
Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
Ensured data integrity, meticulously entering loan information into database and updating records as necessary.
Mortgage Loan Processor
Capital City Lending
02.2016 - 12.2018
Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
Improved overall organizational efficiency by maintaining accurate electronic files of all mortgage-related documents within company databases.
Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
Communicated with originator and applicant concerning progress of loan file.
Facilitated smoother communication between stakeholders by regularly updating all parties on loan status.
Education
Bachelor of Science - Environmental Design
UC Davis
Davis, CA
06.1990
Skills
Documentation review
Effective Team Collaboration
Deadline-Oriented Time Management
Attention to detail
Customer service
Problem-solving abilities
Strong Task Management
Effective communication
Skilled in Microsoft Office Applications
Effective Task Prioritization
Data-Driven Decision Making
Effective Time Management
Certification
CA DRE License #01949408
NMLS #813513
Timeline
Sr. Loan Manager
Summit Funding Inc
08.2024 - 12.2025
Mortgage Loan Processor
Wholesale West Lending Inc.
12.2018 - 08.2024
Mortgage Loan Processor
Capital City Lending
02.2016 - 12.2018
Bachelor of Science - Environmental Design
UC Davis
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