Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Li

Dorval,QC

Summary

Student with experience in diverse roles within the service industry. Capable of strong customer service and maintenance skills. In previous roles, contributed to enhancing customer satisfaction and improving overall store operations through consistent hard work.

Overview

4
4
years of professional experience

Work History

Retail Worker

Costco Wholesale
Pointe-Claire, Quebec
06.2022 - 09.2024
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Addressed customer questions and concerns regarding products and services.
  • Help customers load purchased equipment when necessary.
  • Maintained cleanliness standards throughout the warehouse area.

Room Cleaner

Motel La Caravelle
Baie-Comeau, Quebec
06.2020 - 08.2020
  • Follows all safety procedures while using chemicals or operating machinery.
  • Moved furniture, equipment or supplies manually or with hand trucks.
  • Serviced, cleaned and restocked guest rooms.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Verifies that all appliances are in good working condition before leaving a room.
  • Cleans windowsills, baseboards and window blinds as part of daily duties.

Education

Bachelor of Arts - Economics

Concordia University
Montreal, QC
05-2026

Skills

  • Customer service
  • Inventory management
  • Time management
  • Attention to detail
  • Payment processing
  • Visual merchandising
  • Product labeling
  • Cash register operation

Languages

English
Professional
French
Professional
Chinese (Mandarin)
Professional

Timeline

Retail Worker

Costco Wholesale
06.2022 - 09.2024

Room Cleaner

Motel La Caravelle
06.2020 - 08.2020

Bachelor of Arts - Economics

Concordia University

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Kevin Li