Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
Obtained signatures from customers upon delivery of goods.
Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
Addressed and resolved customer inquiries and concerns, fostering positive relationships.
Instacart Shopper
Instacart
01.2019 - Current
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
Worked productively with customers to meet order requirements and service expectations.
Increased customer satisfaction by providing timely and efficient grocery shopping services.
Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Loaded and unloaded orders at customer's homes or locations.
Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
Consulted with customers on food selections and custom order requests.
Balanced multiple priorities effectively in fast-paced environments without compromising quality or timeliness of service.
Enhanced customer loyalty by consistently delivering exceptional service and maintaining a professional demeanor.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Developed strong working relationships with store employees, facilitating efficient navigation and item location.
Tracked substitutions and informed customers of changes.
Adhered to strict quality standards, carefully selecting fresh produce and checking expiration dates on perishable items.
Reviews orders prior to pick up for accuracy and purchase-by dates.
Improved overall efficiency by staying up-to-date on store layouts and inventory changes through regular visits.
Fostered strong connections with repeat customers by remembering preferences, offering personalized recommendations, and exceeding expectations for service.
Maintained high levels of accuracy in fulfilling orders, ensuring a positive customer experience.
Navigated challenging traffic situations calmly while ensuring timely deliveries and minimizing delays.
Handled complex transactions accurately, processing payments securely using the Instacart platform.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Consistently met deadlines and quality goals for accuracy and timeliness.
Upheld food safety standards by properly handling perishable items and maintaining appropriate storage conditions during delivery.
Safeguarded customer privacy by diligently following all company policies regarding personal information protection.
Safely and securely loaded items to prevent damage during transport.
Picked and packed order items.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
Insulation Installer
Turner Insulation
08.2015 - 01.2019
Delivered high-quality workmanship by mastering the installation techniques for various insulation products.
Worked with variety of insulation material types in residential and commercial settings.
Collaborated with construction teams to ensure timely completion of insulation projects.
Reduced energy costs for clients with proper installation of various insulation types, such as fiberglass, cellulose, or spray foam.
Improved client satisfaction by expertly installing insulation in residential and commercial properties.
Provided exceptional customer service by addressing any concerns or queries related to completed installations promptly.
Climbed ladders, worked with hand tools, drills, pumps and other hand-held and electrical equipment necessary for installing insulation.
Maintained high standard of clean-up before leaving job sites, completing necessary touch-up work and clean-up to avoid leaving property owners to deal with dust or debris.
Enhanced thermal efficiency by accurately measuring and cutting insulation materials to fit specific spaces.
Maintained cleanliness at job sites by disposing of waste materials properly and keeping work areas organized.
Assisted in training new hires on proper techniques and procedures for successful insulation installation jobs.
Established strong relationships with clients and coworkers through effective communication, teamwork, and professionalism during insulation installation projects.
Demonstrated attention to detail while trimming excess insulation materials for a seamless finish on all projects undertaken.
Identified potential issues during site inspections, recommending appropriate solutions to avoid future problems or complications.
Supported team members in complex projects, promoting a collaborative working environment that fostered skill development and knowledge sharing.
Installed ventilation and other necessary products in homes, working in attics, basements and crawlspaces and achieving structural integrity in tight or hard-to-reach spaces.
Increased customer satisfaction through effective communication regarding project progress, challenges, and expectations.
Completed can foaming and caulking as necessary around windows, doors and other features, exercising good judgement and caution in avoiding excess foam application in any area.
Contributed to increased company revenue through successful completion of insulation installations within project deadlines.
Cut, formed and arranged insulation to promote efficiency of materials for each project.
Filled tight spaces like attics and walls with loose or foam insulation materials based on building code standards.
Applied and handled insulating products such as foam, fiberglass and cloth with mud.
Efficiently coordinated with teams of other tradesmen on large scale projects.
Flooring Installer
Abbey Carpet and Floor
05.1986 - 08.2015
Door Dash Driver
Door Dash
01.2019 - Current
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Demonstrated strong knowledge of geography and local roads for optimal route selection.
Communicated with customers to provide delivery updates and confirm delivery locations.
Provided exceptional customer service, addressing concerns and resolving issues promptly.