Kevin Leet
North Vancouver,BC
Summary
I am a seasoned sales professional with extensive experience in data analysis and training. I am dedicated to fostering a cohesive work environment that motivates advisors to excel in their sales performance. As a detail-oriented individual, I am committed to achieving perfection in every aspect of my work, believing that this dedication drives overall success.
Overview
9
9
years of professional experience
Work History
Sales Manager
Jim Pattison Hyundai Northshore
05.2024 - Current
- Achieving Monthly Targets: Set clear, actionable goals and track progress regularly. Ensure NPS, CSI, CPO and Sales targets are met. Adjust strategies as needed to meet these targets.
- Stats Analysis: Analyze sales and performance data to identify trends, strengths, and areas for improvement.
- Personalized Sales Training: Customize training programs to fit the specific needs and skills of the sales team for better results.
- Inventory Management: Monitor pre-owned stock levels, manage new vehicle allocation, and ensure aged units are prioritized.
- Pre-Owned Vehicle Reconditioning and Detailing: Supervised the preparation of pre-owned vehicles for sale, including overseeing reconditioning and detailing processes to ensure compliance with Certified Pre-Owned (CPO) standards.
- Inventory Pricing: Set competitive prices based on cost, demand, and market trends to maximize profitability and high turn rate.
Assistant Sales Manager
Jim Pattison Toyota Northshore
02.2020 - 04.2024
- Achieving Targets: Set clear goals, track progress, and adjust strategies as needed to meet or exceed your targets.
- Sales Stats Analysis: Analyzed President's Program, CRM, Keyloop, V-Auto, FC to track key performance indicators and provide training accordingly.
- Stock Allocation Including Dealer Trades: Strategically allocate inventory in a fair but profitable way, including coordinating trades with other dealers to expedite delivery time.
- Pre-Owned Vehicle Pricing: Set competitive prices for pre-owned vehicles based on market trends, vehicle condition, and demand.
- New Product Advisor Training: Train staff on sales process to ensure they have the knowledge to effectively assist customers and drive sales.
- Pre-Owned Vehicle Reconditioning and Detailing: Oversee the process of preparing pre-owned vehicles for sale, including reconditioning and detailing to ensure they meet CPO standards.
- Pre-Owned Vehicle Inspection with Service Department: Coordinate with the service department to inspect pre-owned vehicles, ensuring the right cost for safety
Team Leader - Lease Portfolio Manager
Jim Pattison Toyota Northshore
05.2018 - 02.2020
- Lease Portfolio Management: Conducted monthly reviews of the lease portfolio, proactively reaching out to clients one year before lease expiration. Maintained rigorous follow-up to achieve high lease renewal rates.
- Pre-Owned Vehicle Oversight: Managed the pre-owned vehicle lifecycle, ensuring all units underwent thorough service, detailing, and reconditioning to meet quality standards.
- Sales Advisor Training: Delivered comprehensive training programs for new Sales Advisors, focusing on the sales process to enhance performance and drive sales success.
Internet Sales Specialist
Jim Pattison Toyota Northshore
04.2017 - 05.2018
- Lead Management: Reduced internet response time to under 6 minutes and ensured consistent follow-ups on all leads. Achieved an 11% increase in lead-to-close ratio through effective time management.
- Floor Traffic: Efficiently balanced floor traffic with internet department activity to optimize workflow and enhance customer service.
Product Advisor
Jim Pattison Toyota Northshore
01.2016 - 04.2017
- Achieving Targets: Consistently met or exceeded sales and CSI targets through strategic planning and execution.
- Client Retention Management: Cultivated and maintained strong relationships with existing clients through annual follow-ups, enhancing client retention and satisfaction.
- Team Collaboration: Collaborated effectively with the sales team to ensure timely and efficient service for all guests, fostering a cohesive and productive work environment.
Education
Bachelor of Arts - Business English
American Christ's College (Taipei)
Taiwan - Republic Of China2011
High School Diploma -
Carson Graham Secondary
North Vancouver2006
Skills
- Results-Driven: Demonstrated ability to achieve and exceed sales targets through strategic planning and execution
- Passionate Sales Professional: Deep enthusiasm for sales, with a track record of building strong customer relationships and driving revenue
- Clear Communication: Exceptional verbal and written communication skills, effectively conveying information and engaging with clients and team members
- Team Motivation: Proven ability to inspire and motivate teams, fostering a collaborative and high-performance work environment
- Cohesive Environment: Skilled in creating and maintaining a positive, cohesive work atmosphere that enhances team collaboration and productivity
- Detail-Oriented: Meticulous in handling paperwork and ensuring accuracy in all documentation and processes
Languages
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Sales Manager
Jim Pattison Hyundai Northshore
05.2024 - Current
Assistant Sales Manager
Jim Pattison Toyota Northshore
02.2020 - 04.2024
Team Leader - Lease Portfolio Manager
Jim Pattison Toyota Northshore
05.2018 - 02.2020
Internet Sales Specialist
Jim Pattison Toyota Northshore
04.2017 - 05.2018
Product Advisor
Jim Pattison Toyota Northshore
01.2016 - 04.2017
Bachelor of Arts - Business English
American Christ's College (Taipei)
High School Diploma -
Carson Graham Secondary
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