Overview
Work History
Education
Skills
Websites
Timeline
Generic

Kevin Lee

Glendale

Overview

20
20
years of professional experience

Work History

E-Commerce Coordinator

Jess & Jane
Los Angeles, CA
05.2023 - Current
  • Coordinated product listings across multiple e-commerce platforms to enhance visibility and drive sales.
  • Developed and implemented promotional strategies to increase customer engagement and online traffic.
  • Established relationships with vendors to negotiate terms and improve product sourcing processes.

Sales Associate

Very J
Los Angeles, CA
03.2017 - 12.2019
  • Collaborated with team members to achieve sales goals and improve service quality.
  • Trained new associates on customer service protocols and operational procedures.
  • Monitored inventory levels, contributing to effective stock management practices.
  • Implemented promotional strategies, driving engagement and boosting sales performance.

Customer Service Representative

Korean Air
Los Angeles, CA
06.2006 - 03.2017
  • Checked-in passengers for flights at the ticket counter, assigned seats, issued boarding passes and verified passenger identification by analyzing specified travel visa documents for approval
  • Translate English to Korean and Korean to English for Korean passengers who are having difficulty communication with customs and boarder protection officers during immigration process.
  • Resolved customer inquiries and complaints, ensuring high satisfaction levels.

Education

Full-Stack Web Development - Computer Science

BloomTech
Remote
09-2022

Bachelor of Arts - Applied Psychology

California State Polytechnic University, Pomona
Pomona, CA
05-2005

Skills

  • Bilingual ( Consecutive and Simultaneous Interpreting )
  • Critical Thinking and Communications Skill

Timeline

E-Commerce Coordinator

Jess & Jane
05.2023 - Current

Sales Associate

Very J
03.2017 - 12.2019

Customer Service Representative

Korean Air
06.2006 - 03.2017

Full-Stack Web Development - Computer Science

BloomTech

Bachelor of Arts - Applied Psychology

California State Polytechnic University, Pomona
Kevin Lee