To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate who is successful at managing multiple priorities with a positive attitude and outside the box thinking. Willingness to take on added responsibilities to meet company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a job in an insurance adjusting position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
Work History
Maintenance Coordinator/Driver
Urban Impact
01.2022 - 02.2023
Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
Review Daily Vehicle defects list and Prioritizing repairs
Create work orders for Sub contractor billing
Dispatching and Driving Class 1 and 3
Using ELD to perform Pre and Post trip.
Oversaw equipment and parts inventory and tracked shipments to reduce stock shortages.
Coordinated emergency response efforts during unexpected breakdowns, mitigating risks to personnel safety and production timelines.
Improved equipment uptime by implementing preventive maintenance schedules and coordinating routine inspections.
Managed vendor relationships for timely delivery of parts and services, ensuring smooth operations within the facility.
Scheduled and oversaw maintenance, repair and installation activities.
Regional Logistics Supervisor
Cascades Recovery
04.2021 - 12.2021
Evaluate performance of logistics staff and provide feedback
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Safety training and awareness while also Investigating/Analyzing all incidents
Schedule vehicle maintenance while using cost Analyzes when it comes to repair costs
Coordinated driver dispatch to accomplish daily delivery requirements.
Selected, trained and developed logistics personnel to achieve high-performing teams.
Inspire and motivate employees while guiding them to achieving shared goals
Payroll of Staff while monitoring production hours and staffing needs.
Improved on-time delivery rates through close monitoring of shipment progress and proactive resolution of issues.
Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
Conducted thorough risk assessments, identifying potential vulnerabilities within the supply chain network and implementing mitigating strategies accordingly.
Collaborated with sales and customer service teams for seamless order fulfillment and customer satisfaction.
Managed logistics budgets and forecasting to achieve cost-effective operations.
Organized records of vehicles, schedules and completed orders.
Tracked production and quality control systems to proactively identify deficiencies.
Developed and maintained knowledgeable and productive team of employees.
Created and enforced detailed organization processes to increase quality and service standards.
Warehouse Operations Supervisor
Cascades Recovery
06.2018 - 04.2021
Equipment operator (forklift, bobcat and loaders, Shunt trucks, baler operator and occasionally drive trucks and troubleshooting minor maintenance issues.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Developed standard operating procedures for team to follow and maintained records of activities.
Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Coordinated emergency response drills regularly ensuring preparedness in case of incidents or accidents at the workplace.
Enforced team adherence to safety regulations and protocols.
Assessed staffing needs based on workload demands and made appropriate hiring decisions to maintain optimal productivity levels.
Oversaw the maintenance of warehouse equipment, scheduling routine inspections and repairs as needed.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
Deal with all rolling stock equipment maintenance needs scheduling services and purchasing parts and supplies
Evaluated team performance and provided feedback on areas requiring improvement.
Trained new team members on proper and safe use of tools and equipment.
Logistics Coordinator
Urban Impact Recycling
06.2013 - 06.2018
Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
Analyzed customer requirements and provided customized logistics solutions.
Trained new employees on logistics procedures, promoting a consistent approach across the team.
Worked well in a team setting, providing support and guidance.
Proved successful working within tight deadlines and a fast-paced environment.
Exercised leadership capabilities by successfully motivating and inspiring others.
Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
Conducted investigations to resolve issues related to logistics and cargo movements.
Built and established relationships with staff and vendors.
Drove all company vehicles to service customers in a relief roll performing pre and post trips on all vehicles
Forklift, Loader and Baler operator and shipping and receiving.
Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Enhanced supply chain efficiency by optimizing shipping schedules and routes.
Devised routing plans and schedules to facilitate safe and timely delivery of goods.
Implemented and developed supply chain strategies to optimize efficiency.
Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Logistics Coordinator
Super save Disposal
01.2011 - 01.2012
Dispatched 30-40 disposal roll off drivers/Propane drivers
Enhanced supply chain efficiency by optimizing shipping schedules and routes.
Monitored performance of logistics operations to identify areas for improvement.
Managed inventory levels to verify availability of stock for customer orders.
Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
Built and established relationships with staff and vendors.
Devised routing plans and schedules to facilitate safe and timely delivery of goods.
Studied data to identify trends and patterns in transportation activity.
Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
Assistant Manager Water Damage
Barclay Restoration
01.2008 - 01.2011
Dealing with property managers, adjusters, homeowners and project managers on a daily basis
Flood technician dealing with various claims in a timely manner
Mold remediation to a variety of surfaces and locations
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Improved customer satisfaction by addressing and resolving complaints promptly.
Supervised day-to-day operations to meet performance, quality and service expectations.
Demolition in various property damage situations
Carpet repair and Reinstallation
Carpet Cleaning
Use of thermal camera and various moisture metering equipment.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Monitored security to protect employees, customers and property.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Dispatching appropriate staff to jobs
Edenvale Restoration/First onsite Restoration
01.2004 - 01.2008
Maintained detailed documentation of job progress reports, photographic evidence, and other pertinent information for client records and insurance purposes.
Dealing with property managers, adjusters, homeowners and project managers on a daily basis
Enhanced company reputation by consistently providing exceptional customer service throughout each project phase.
Operated vehicles, gas-powered machinery and hand tools to accomplish diverse land management objectives.
Applied industry best practices in decontamination procedures, eliminating potential health hazards from contaminated floodwaters.
Reduced property damage by promptly responding to emergency flood situations and implementing appropriate mitigation measures.
Conducted regular maintenance checks on equipment, ensuring optimal performance levels during crucial operations.
Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
Provided valuable input during company-wide meetings, contributing to the continuous improvement of flood response strategies and techniques.
Conducted moisture readings using state-of-the-art tools, ensuring accurate assessment of structural drying progress.
Leveraged latest techniques and equipment to complete damage mitigation and restoration to highest standards.
Warehouse Lead/Flood Technician/Dispatcher
Cromwell /BELFOR Restoration
01.2000 - 01.2004
Kept storage areas organized, clean, and secure to fully protect company assets.
Developed safety programs to protect workers and reduce injuries.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Meeting with Project managers and adjusters to deal with customer complaints/issues
Filing and sorting of a variety of insurance claims documents customer service (scheduling appointment with home owners, viewing contents with customers)
Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves.
Oversaw daily operations and shipping and handling processes.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Reviewed order slips, picked products and staged merchandize to be shipped.
Assisted in the recruitment and onboarding of new warehouse employees, ensuring they were well-equipped with the necessary skills and knowledge to perform their roles effectively.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Compiled reports of cost factors such as labor, production and equipment.
Followed verbal and written instructions to properly move and ship products.
Trained employees on equipment operation and safety protocols.
On call rotations working after hours in emergency situations.
Education
No Degree - Insurance And Risk Management
Insurance Institute of Canada
Surrey, BC
Skills
Schedule Preparation
Organization and Time Management
Corrective Action Implementation
Supervision and leadership
Schedule Management
Data Entry and Analysis
Supply Requisition
Conflict Resolution
Employee Motivation
Performance Evaluations
Employee Safety Training
Lockout and tagout procedures
Accident and Injury Investigation
Inventory
Tractor trailer, Roll off, Compactor, Loaders,Skid steers and Forklifts operation