Kevin Jatto
Toronto,Ontario
Summary
Hardworking and dependable professional known for exceptional dedication, attention to detail, and a proactive approach to challenges. Thrives under pressure while consistently delivering high-quality results. Recognized for reliability, strong problem-solving skills, and exceeding expectations in any environment.
Overview
2
2
years of professional experience
Work History
Men's Shoes Sales Associate
Nike
03.2023 - Current
- Consistently met and exceeded sales targets by proactively engaging customers, identifying their needs, and recommending appropriate products and solutions.
- Demonstrated expert knowledge of Nike products, features, and benefits, to communicate value propositions and drive sales effectively.
- Utilized consultative selling techniques to build relationships, overcome objections, and close sales with high customer satisfaction.
- Actively participated in product training sessions, and remained up-to-date on industry trends and product launches to enhance sales performance and product knowledge.
- Collaborated with team members to achieve store sales goals, implement promotional strategies, and optimize merchandise displays to maximize sales opportunities.
Laser Tag Attendant & Cashier
Playtime Bowl
11.2022 - 03.2023
- Interacted with customers in a fast-paced arcade environment, providing friendly and attentive service to enhance the guest experience.
- Operated arcade games, monitored gameplay, and assisted customers with game instructions, and troubleshooting.
- Handled cash transactions, ticket redemption, and prize distribution with accuracy and efficiency.
- Maintained cleanliness and organization of the arcade area, ensuring a safe and enjoyable environment for guests.
- Responded to customer inquiries, resolved complaints, and addressed customer concerns to ensure customer satisfaction.
Security Screening Agent
Canada's Wonderland
Vaughan, Ontario
07.2022 - 11.2022
- Conducted thorough bag and personal item inspections at park entrances to ensure compliance with safety regulations and park policies.
- Identified and confiscated prohibited items, such as weapons, alcohol, and oversized containers, while maintaining a positive guest experience.
- Provided exceptional customer service by engaging with guests, answering questions, and addressing concerns professionally.
- Collaborated with security team members and park staff to manage guest flow, ensure smooth operations, and maintain safety standards.
- Effectively communicated safety protocols to guests, ensuring their understanding of security procedures, and park rules.
- Remained vigilant for suspicious activity, promptly reporting potential threats or security incidents to supervisors.
Education
Diploma - Radio And Television Broadcasting
Humber Institute of Technology And Advanced Learning
Toronto, None06-2023
High School Diploma -
Monsignor Percy Johnson
Toronto, ON06-2022
Skills
- Team player with a positive attitude, strong work ethic, and a willingness to collaborate and support team goals
- Excellent communication and interpersonal skills, with the ability to engage with diverse individuals, and build rapport quickly
- Strong customer service orientation, with a focus on delivering exceptional service, and exceeding customer expectations
- Adaptable and flexible, with the capacity to thrive in fast-paced environments, and handle challenging situations with professionalism
- Organized and detail-oriented, with the ability to multitask, prioritize tasks, and manage time effectively
References
References available upon request.
Timeline
Men's Shoes Sales Associate
Nike
03.2023 - Current
Laser Tag Attendant & Cashier
Playtime Bowl
11.2022 - 03.2023
Security Screening Agent
Canada's Wonderland
07.2022 - 11.2022
Diploma - Radio And Television Broadcasting
Humber Institute of Technology And Advanced Learning
High School Diploma -
Monsignor Percy Johnson